City and County of San Francisco

Permit Technician I (#6321)

$25.95-$31.56 Hourly / $4,498.00-$5,471.00 Monthly / $53,976.00-$65,650.00 Yearly


Under direct supervision, the Permit Technician I performs a wide variety of routine paraprofessional, technical, administrative and specialized work involved in receiving and reviewing building, electrical, plumbing and related permit applications for completeness; processing records requests; and creating inspection records; making appointments; maintaining field inspection lists; and providing routine permit-related information concerning building permit requirements, codes, ordinances and inspection procedures.

Distinguishing Features

This is the entry-level class in the Permit Technician series.  This class is distinguished from the Permit Technician II in that the latter independently performs and/or provides specialized information that is more complex in nature.  The Permit Technician I performs routine and less complex assignments.

Supervision Exercised


Examples of Important and Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

 1.    Receives and reviews permit applications and related documentation, for completeness, receives request for records and processes routine requests.

2.    Interacts directly with project sponsors, permit expediters, contractors, the general public and other department representatives relative to DBI process, permit routing, report requests, inspection scheduling, special inspections, complaints and code violations. Researches public records with regard to construction drawings, permits, calculations, soil reports and legal descriptions. Performs routine entries into the department’s cashiering system and other computer based systems, ensuring accuracy in all data including street names, names of owner(s) project sponsor(s) and design professionals, characteristics of the projects, fees and payments, and permit contractor’s information.

3.    Records, logs, compiles and maintains various permit related files, data, documents, plans and reports.

 4.    May use fee schedules and designated calculation methodologies to determine value and calculate and access preliminary and final fees; collects, records and balances permit related monetary transactions. Processes applicable charges, handles cash, checks and other forms of payment, performs initial reconciliation of receipts and reconciles entries with the Permit Tracking System.

5.    Receives a variety of routine problems and complaints and directs them to appropriate division and staff. May produce routine correspondence requiring knowledge of department operations, policies, procedures, regulations and ordinances as directed by the supervisor.

Knowledge, Skills and Abilities

Knowledge of: Standard alphabetical, numerical and chronological filing systems; basic office operations.

Skill to: Utilize complex specialized computer software including permit systems; operating Window Based Personal Computers, point of sale machines, copiers, fax machines and scanners.

Ability to: Receive and direct  day-to-day problems and/or complaints encountered by staff, the public and other in the course of handling office operations and procedures; explain, interpret and apply routine and specialized information, polices, and governmental guidelines and regulations to departments, staff, the public and/or others; learn, understand and apply various state and local laws, codes, ordinances and regulations; communicate clearly and concisely orally and in writing; communicate with customers and staff using technical terminology; work with various cultural and ethnic groups in a tactful and effective manner; learn to work independently within established policies and procedures.

Experience and Training

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Two (2) years of verifiable clerical experience including interacting with the public, preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail.

Substitution: Completion of a clerical training program of at least two-hundred and forty (240) hours may substitute for six (6) months of the required experience. Completion of fifteen (15) semester or twenty-four (24) quarter units of coursework from an accredited college or university may substitute for six (6) months of the required experience.

License or Certificate




CLASS: 6321; EST: 12/10/2012; REV: ;