$34.36-$41.78 Hourly / $5,956.00-$7,241.00 Monthly / $71,474.00-$86,892.00 Yearly
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
Knowledge of: interviewing and telephone communication techniques; modern office methods and techniques and the use of common office machines and equipment; the applicable laws, rules and regulations pertaining to delinquent revenue and tax collections.
Ability or Skill to: use skip tracing techniques to locate debtors and to analyze and validate the research; navigate through and perform tasks utilizing computer software (accounting systems, tax programs, spreadsheets, and database systems) in order to obtain and enter information, perform analyses of billing and financial information, and generate reports or summaries of financial liabilities; deal effectively and courteously with the general public and co-workers; write and speak clearly, professionally and effectively; compose clear, concise reports and correspondence; work in high paced production environment.
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education:
Experience:
Two (2) years of verifiable journey-level experience in the collection of delinquent accounts.
License and Certification:
Substitution:
Experience performing high volume accounts receivable duties, including analyses of complex billing and financial information, and generating reports of financial liabilities, may substitute for the required collections experience on a year for year basis.
SUPPLEMENTAL INFORMATION |
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PROMOTIVE LINES |
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To: 4308 Senior Collections Officer |
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ORIGINATION DATE: |
01/12/1961 |
AMENDED DATE: |
04/21/1986; 12/14/2010: 09/27/19 |
REASON FOR AMENDMENT: |
To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications. |
BUSINESS UNIT(S): |
COMMN |