City and County of San Francisco

Events and Facilities Specialist (#4119)

$41.09-$49.95 Hourly / $7,122.00-$8,658.00 Monthly / $85,462.00-$103,896.00 Yearly


Definition

Under direction serves as an aide to management in the administration, maintenance, operation and promotion of the War Memorial and Performing Arts and Recreation and Park facilities; coordinates custodial, security and service functions; assists in sales and promotion activities;' manages booking and scheduling of events; and performs related duties as required.

Distinguishing Features

Positions in this class perform administrative or managerial duties in a staff capacity to assist the Managing Director and the Assistant Managing Director of the War Memorial and Performing Arts Center and Recreation and Park. Incumbents work independently on assignments relating to sales, booking, promotion and operations, and are expected to show initiative in recommending policy or procedural changes to maximize usage of the facilities. The nature of the work requires frequent contact with facility users, the general public and departmental personnel.

Examples of Important and Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Familiarizes all facility users with rules and regulations of the Center; evaluates user needs to determine necessary facility services and personnel for each event.

2. Develops and maintains operating manuals for security and custodial personnel; develops and implements procedures regarding the safety of personnel and patrons in the facilities; investigates and reports on all theft or security incidents.

3. Coordinates nursing staff for all events; keeps nursing stations properly equipped; reviews and investigates all accident and hospital reports.

4. Responds to inquiries in writing, in person or on the telephone regarding rental guidelines, costs, services and facilities; provides cost estimates to tenant organizations; prepares and administers rental contracts.

5. Maintains activity calendar for facilities; resolves conflicts over booking dates; maintains records on all tenants and events.

6. Arranges publicity releases and newspaper coverage of department's events, programs and activities; maintains mailing list for use in press releases; coordinates bulk rate advertising system for tenants.

7. Monitors and approves all advertising, posters, handouts, flyers and programs developed by guest tenants; maintains and updates Center Sales Brochure and press mailing list.

Knowledge, Skills and Abilities

Requires considerable knowledge of: principles practices, methods and techniques of theater management, including operations, promotions and contract administration.

Requires considerable ability to: plan, organize, coordinate and promote the activities of the department; make sound judgements and recommendations as to procedures and policies; establish and maintain effective working relationships with facility users, the general public and departmental employees.

Requires skill in: speaking effectively and writing clearly and concisely; preparing a variety of records and reports for administration and publication.

Experience and Training

These minimum qualifications are to be used as a guide for establishing the education, training, experience, special skills and/or license which may be required for employment in the class.  Although these minimum qualifications are typical of the class, additional minimum qualifications and special conditions may apply to a particular position and will be stated on the job announcement.

1.  Baccalaureate degree from an accredited college or university with major course work in Business Administration or a related field;  AND

2.  Three (3) years of verifiable professional level administrative experience at a public assembly facility (e.g., stadiums, arenas, convention facilities and/or outdoor venues such as state fairs); OR

3.   Two (2) years of verifiable professional level administrative experience at a performing arts facility or organization, or as a large scale special events planner (e.g., concerts, races or walks), or an athletic events coordinator (e.g., leagues, sports promotion, or school athletic department) OR

4.   An equivalent combination of verifiable education and professional level administrative experience as described in #2 or #3 may be substituted for the educational requirement on a year-for-year basis up to a maximum of two (2) years.

Notes

Amended:  4-30-10

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CLASS: 4119; EST: 1/1/1900; REV: 4/30/2010;