City and County of San Francisco

Under supervision, and in accordance with established policies and procedures, performs various routine phases of technical library work; exercises work direction over subordinate personnel; and performs related duties as required.

Requires responsibility for: Explaining and carrying out established methods and procedures; making regular contacts with the general public, outside organizations and library personnel in connection with library operations and activities; and preparing and/or maintaining various files and records.

The class of Library Technical Assistant II differs from Library Technical Assistant I in that this class has supervisory responsibilities over Library Technical Assistant I and subordinate personnel, contacts vendors and publishers, and may assist in revising the library catalog files.

The classification of Library Technical Assistant II receives supervision from a Librarian, and exercises supervision over subordinate technical and clerical library personnel.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Supervises subordinate personnel and coordinates their assignments to meet the needs of the department.
2. Processes orders, overdue accounts, library card applications, requests for library material, new books, additional copies, serials, and other library material.
3. Assists patrons in person, over the telephone and by correspondence regarding library policies, procedures and directional information; under supervision, assists patrons with routine questions and with the location of library material.
4. Searches for library materials; obtains information from bibliographies, files, records and other sources.
5. Does preliminary cataloging; makes proper entry of new serials; assigns Cutter numbers;
6. Files; assists in revising files; prepares and/or maintains various files and records; writes correspondence; types; receives and records money.
7. Writes or telephones vendors and publishers regarding invoices and claims; follows up on these communications as necessary.
8. Charges and discharges library material.
9. Assists in opening and closing the branch or department and in keeping it orderly and pleasant; assists in inventorying the collection; assists in checking shelves for proper placement of books and for books in need of repair.
10. Collaborates in the creation, preparation, and display of various reference materials and resources.
11. May assist in preparing an exhibit, display or other publicity material.
12. May create, maintain, and troubleshoot technical issues related to the Library’s website, intranet, and other electronic media systems; create, prepare, and organize audio, video, images, and graphics.
13. May provide technical training to other Library staff.
14. Under the general supervision of a librarian, may be responsible for the day-to-day operations of a reading center.

Knowledge of:
Library working procedures, reference aids and library terminology;
Library databases and computer software applications;
Basic web editing and design techniques;
General office procedures;
The role of a public library or a school library in the community.

Ability and Skill to:
Supervise and lead the work subordinates;
Follow oral and written instructions;
Give attention to detail and accuracy;
Operate basic office equipment including computer; peripherals, telephone;
Learn and deliver training and support for software, hardware, and other electronic media;
Problem solve;
Multitask and manage deadlines;
Deal courteously and effectively with library patrons.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

An A.A. degree from an accredited college or university with a major in Library Information Technology AND one (1) year of full-time verifiable experience in technical library work in the areas of technical services, circulation, cataloging and/or information services equivalent to the duties performed by class 3616 Library Technical Assistant I in the City and County of San Francisco.

OR
Completion of a Library Information Technology certificate program from an accredited college or university AND two (2) years of full-time verifiable experience in library work, at least one (1) year of which must have included technical library work in the areas of technical services, circulation, cataloging and/or information services, equivalent to the duties performed by class 3616 Library Technical Assistant I in the City and County of San Francisco.

OR
Three (3) years of full-time verifiable experience in library work, at least one (1) year of which must have included technical library work in the areas of technical services, circulation, cataloging and/or information services, equivalent to the duties performed by class 3616 Library Technical Assistant I in the City and County of San Francisco.

None

ORIGINATION DATE:  May 27, 1968
AMENDED DATE:   June 16, 1980 January 30, 2012

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.