City and County of San Francisco

Animal Control Supervisor (#3379)

$38.56-$46.88 Hourly / $6,684.00-$8,125.00 Monthly / $80,210.00-$97,500.00 Yearly

Definition

Under general direction, oversees animal control field operations activities including enforcing compliance with city and state laws governing the restraint, licensing, vaccination, impoundment, care and quarantine of animals.

Distinguishing Features

3379 Animal Control Supervisor is distinguished from 3378 Animal Control Assistant Supervisor in that the former has overall management responsibility as a second-level supervisor for field services. It is further distinguished from 3371 Animal Care Supervisor in that the latter has responsibility for kennel operations.

Supervision Exercised

Supervises subordinate staff.

Examples of Important and Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

  1. Plans, directs, and oversees the field services division.
  2. Assures that stray animals are humanely handled, confined and transported to the shelter for impoundment and that first aid is administered when necessary.
  3. Evaluates requests for service, including complaints about the care, treatment and control of animals, establishes priorities and directs appropriate responses.
  4. Coordinates with the Sheriff, SFPD, District Attorney’s Office, the Crime Lab and veterinary pathologists to ensure that the department successfully prepares cases for prosecution.
  5. Responds to problems, complaints or calls for service relating to animal control procedures; explains decisions and interprets laws, procedures and policies; directs and conducts investigations; assures that laws and departmental rules and policies are followed.
  6. Monitors case files, work records and activity reports for clarity, accuracy, completeness and adequacy of service in response to calls.
  7. Oversees department’s efforts to minimize interactions between the public and wildlife.
  8. Educates the public about responsible pet ownership and promotes a humane and caring attitude towards animals and makes presentations to community groups regarding animal care and control issues.

Knowledge, Skills and Abilities

Knowledge of: safe and effective animal handling, restraint and confinement; characteristics of various breeds, symptoms, diseases, first aid and emergency medical care; domestic animals and wildlife endemic common to the San Francisco area; public health protocols, zoonotic disease and vector control; effective law enforcement techniques and provisions relating to search and seizure, gathering, preserving and presenting evidence; laws and regulations relating to the care and control of animals; modern principles of supervision.

Ability or Skill to: plan, organize, supervise and train subordinates in the performance of animal control activities; work efficiently under pressure, react quickly and effectively in emergency situations; establish priorities and make rapid decisions; interpret and enforce rules, laws and policies; deal effectively in a tactful, firm and courteous manner with others; establish and maintain effective and professional working relationships; use a computer system; use radio equipment according to FCC regulations; address animal care and control issues before civic and community groups; communicate effectively orally and in writing; safely operate a motor vehicle and equipment to transport animals and other moving objects weighing up to 50 lbs.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Experience:
Three (3) years of experience as an animal control officer, of which one (1) year was in a supervisory capacity.

License and Certification:
Possession of a valid California driver license.
Successful completion of the Penal Code 832 course, state-mandated euthanasia training, and Animal Control Officer Academy within the probationary period.

Substitution:
Experience as a law enforcement officer holding a valid P.O.S.T. Certificate, a licensed veterinary technician, or a zoo/animal keeper may substitute for up to one (1) year of the required non-supervisory experience.
Completion of coursework in animal husbandry, veterinary science or related program at an accredited college or university may substitute for up to six (6) months of the required non-supervisory experience (30 semester / 45 quarter units equals one (1) year).

Notes

SUPPLEMENTAL INFORMATION
Nature of work requires: on-call availability; frequent exposure to areas with hazards and other unpleasant elements; lifting and carrying heavy equipment or animals; bending, stooping, stretching, crawling, running short distances, climbing and working in narrow or elevated spaces; safely transporting animals in departmental vans.

PROMOTIVE LINES
From: 3378 Animal Control Assistant Supervisor

ORIGINATION DATE:                                             01/24/2020
AMENDED DATE:

REASON FOR AMENDMENT:                               To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.

BUSINESS UNIT(S):                                              COMMN

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CLASS: 3379; EST: 1/24/2020;