City and County of San Francisco

Animal Control Assistant Supervisor (#3378)

$31.40-$38.19 Hourly / $5,443.00-$6,619.00 Monthly / $65,312.00-$79,430.00 Yearly


Definition

Under direction of the 3373 Animal Control Supervisor, oversees field operations and field enforcement activities, and ensures compliance with city and state laws governing the humane care, restraint, licensing, vaccination and impoundment of animals.

Distinguishing Features

3378 Animal Control Assistant Supervisor is distinguished from 3373 Animal Control Supervisor in that the former is a first level supervisor, whereas the latter is a second-level supervisor and has overall responsibility for field operations.

Supervision Exercised

Supervises assigned staff.

Examples of Important and Essential Duties

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Trains, assigns, schedules and monitors the work of assigned staff; oversees daily animal control activities in the absence of the Animal Control Supervisor; monitors attendance and maintains daily time roll; prepares payroll with the assistance of the Supervisor.

2. Ensures that radio equipment is effective and functional and that vehicles and equipment are maintained in a safe, healthful and sanitary condition; oversees the orderliness of the squad room, garage and vehicles.

3. Monitors and ensures the availability of office supplies, field supplies and equipment, including related inventory and stocking functions.

4. Conducts routine patrols throughout the city, humanely confining dogs at large and other stray animals and transporting them to the shelter for impoundment; maintains close contact with the shelter and other field staff via radio according to FCC regulations.

5. Responds to requests for emergency rescue services involving injured, sick or stray animals in distress; when necessary, administers first aid and transports sick or injured animals for emergency treatment; observes animals for signs of illness or unusual behavior and reports problems to Animal Care Division and/or Veterinary Medical Services staff; picks up dead animals; may euthanize animals as required.

6. Responds to complaints about the care, treatment and control of animals and other problem situations, including those which involve hostile, irate or distressed members of the public, in a tactful, professional and effective manner; mediates animal issues between neighbors; educates members of the public about laws and regulations on animal care and control.

7. Investigates allegations of animal abuse and neglect; takes immediate action if necessary; gathers evidence and information for further investigation as indicated; documents information; consults with supervisors and/or management staff regarding cases of a complex or unusual nature; works with local law enforcement agencies for the prosecution of responsible parties and resolution of animal-related issues; may provide testimony on investigations and findings.

8. Issues warnings and citations and/or takes appropriate action when violations of animal care and control laws are observed.

9. Responds to inquiries, complaints and requests for information from members of the public; provides information on laws and regulations governing the treatment, licensing, care and control of animals; participates in outreach services; educates the public about animal issues and responsible pet ownership and promotes a humane and caring attitude towards animals; provides written information as requested. May represent the Animal Control Supervisor in community meetings, as well as vicious and dangerous dog hearings.

10. Produces and maintains accurate and legible case files, work records and forms, and reports, including accounts of investigative findings and other information; uses a computer to access, input and retrieve work-related information, maintain case files and records, and produce written reports.

11. Answers the telephone and performs radio dispatch duties.

Knowledge, Skills and Abilities

Knowledge of: safe and effective handling, restraint and confinement of animals; characteristics of various species, breeds, symptoms, diseases and first aid common to domestic animals and wildlife; techniques of administering vaccinations and euthanasia by injection; laws and regulations related to the humane care, control, licensing, impounding and disposal of animals; law enforcement techniques and the provisions relating to due process, search and seizure, gathering, documenting and presenting evidence.

Ability and Skill to: assign, schedule, monitor and train assigned staff in the performance of animal control activities; effectively prioritize, work efficiently under pressure, assess situations and take necessary action interpret and enforce rules, laws and policies; react quickly and effectively in emergency situations; deal courteously and effectively with others,; remain calm and impartial in confrontational situations; establish and maintain effective and professional working relationships; communicate clearly and effectively, elicit information, orally and in writing; resolve problems, conduct investigations, use a computer system; use radio equipment according to FCC regulations; safely operate a motor vehicle and equipment ; bend, stoop, stretch, crawl and run short distances; work in narrow, confined or elevated spaces; lift, carry and restrain moving animals, objects and equipment weighting up to 50 lbs.

Minimum Qualifications

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

Experience:
Two (2) years of experience as an animal control officer.

License and Certification:
Possession of a valid California driver license.

Successful completion of the Penal Code 832 course, state-mandated euthanasia training and Animal Control Officer Academy within the probationary period.

Substitution:
Experience as a law enforcement officer (with a valid P.O.S.T. Certificate), a licensed veterinary technician, or a zoo/animal keeper may substitute for up to one (1) year of the required experience.

Completion of coursework in animal husbandry, veterinary science or related program at an accredited college or university may substitute for up to six (6) months of the required experience (30 semester / 45 quarter units equals one (1) year).

Notes

SUPPLEMENTAL INFORMATION

Nature of work requires: frequent exposure to areas with hazards and other unpleasant elements; lifting and carrying heavy equipment or animals; bending, stooping, stretching, crawling, running short distances, climbing and working in narrow or elevated spaces; safely transporting animals in departmental vans.

PROMOTIVE LINES

To: 3373 Animal Control Supervisor
From: 3372 Animal Control Officer

ORIGINATION DATE: 01/14/1985

AMENDED DATE: 07/09/2015; 07/27/18

REASON FOR AMENDMENT To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.

BUSINESS UNIT(S): COMMN

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CLASS: 3378; EST: 1/14/1985; REV: 7/27/2018;