$30.95-$47.56 Hourly / $5,365.00-$8,244.00 Monthly / $64,376.00-$98,930.00 Yearly
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
1. Schedule and interview applicants to determine new or continuing service needs; conduct in-home interviews as necessary; investigate statements and information received from applicants through the use of telephone or written verifications; evaluate information to establish eligibility.
2. Make referrals of potential or suspected fraud cases.
3. Assess, formulate and develop a service plan for client needs; develop goals and plan of action; provide case management activities including identifying and assessing client needs; coordinate and monitor services; prepare reports and reassessments; advise and counsel clients regarding family, economic, physical and emotional situations.
4. Refer applicants, clients and the general public to other agencies according to established policies; coordinate services with public and private agencies and community resources.
5. Establish and maintain complete files; document case files as necessary; maintain narratives on assigned cases.
6. Study and evaluate case records of recipients to determine conformance with established legal provisions, policies, procedures, interpretations, and instructions to determine further courses of action.
7. Answer questions, provide information, and explain policies, rules and regulations of the agency to applicants, clients and the general public; assist clients in preparing forms and reports.
8. Present orientations for community agencies; establish and maintain contacts with local organizations, nonprofit agencies, business and other interested groups in promoting community resources program; initiate and mediate case conferences between workers and staff of service provider contractors.
9. Assist clients in resolving their problems that prevent or limit their ability to participate in public assistance programs provide transportation as required for clients.
10. Monitor, interact and supervise children during intake process; transport children to placements and other locations as necessary; complete placement assessments and assist with requests for emergency placements; investigate complaints regarding the safety of children in placement.
11. Refer clients to Adult Protective Services for conservatorship, placement or protection when necessary.
12. Compose and prepare correspondence and narratives; maintain case records, document case actions and complete required forms; process actions related to eligibility for social services and ancillary services.
13. Coordinate transfers of clients between counties; inform clients of procedures.
14. Gather data, make recommendations, and prepare reports as required.
15. Perform related duties as required.
These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification. Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.
Education:
Possession of a baccalaureate degree from an accredited college or university in social work, sociology, psychology, counseling, or other behavioral science.
Experience:
License and Certification:
Substitution:
Experience performing social casework or eligibility casework with a public or private agency/organization may be substituted for the required degree on a year-for-year basis (up to a maximum of two years). Thirty (30) semester or forty-five (45) quarter units equal one year.
Established: 7/22/2014
Amended: 5/1/2015