City and County of San Francisco

Janitorial Services Assistant Supervisor (#2719)

$36.61-$44.53 Hourly / $6,346.00-$7,718.00 Monthly / $76,154.00-$92,612.00 Yearly


Definition

Under general direction, assists in the overall supervision and direction of custodial services in public buildings; exercises work direction, through subordinate supervisory staff, over custodians; and performs other related duties as required. Nature of work requires some physical effort involving continuous light work and occasional heavy work in moving or lifting furniture and equipment. Employees may be required to work varying shifts, weekends and holidays.

Distinguishing Features

Incumbents in this class supervise and direct a large group of custodial staff at various locations. This working supervisory class is distinguished from the next higher level of class 2720 Janitorial Services Supervisor in that the latter oversees and directs general custodial services in the division, and performs more complex administrative work including preparation of an annual custodial budget.

Supervision Exercised

Supervise a large group of custodians through subordinate supervisory staff.

Examples of Important and Essential Duties

According to Civil Service Commission Rule 9, the duties, specified below are representative of the range of duties assigned to this class and are not intended to be an inclusive list.

1. Supervises and coordinates the work of a large group of custodial employees engaged in cleaning activities in public buildings by exercising work direction through subordinate supervisory staff to ensure a productive work flow. This includes evaluating, monitoring and documenting the performance of all subordinate personnel and making recommendations for recognition awards as well as disciplinary actions to superiors.

2. Develops, directs and evaluates in-service training programs for new and incumbent custodial supervisory staff in order to instruct personnel regarding custodial activities and in the safe and proper use of chemicals, equipment and supplies.

3. Evaluates the performance of subordinate staff; monitors and documents attendance and behavior patterns; confers with employees; writes performance evaluations; and recommends disciplinary actions or actions of a serious nature as needed. This includes training subordinates on use of City and departmental policies and procedures regarding performance evaluation and disciplinary actions; and monitoring the evaluation duties of subordinate supervisory personnel.

4. Develops, updates, and evaluates work standards, policies and procedures by inspecting the quality of custodial services being rendered in public buildings. This includes investigating potential or actual safety hazards, as well as the evaluation and enforcement of work standards.

5. Maintains personnel, time, and vacation/holiday records; prepares and evaluates time records and other related reports in order to ensure staffing needs and payroll. This includes distributing pay warrants.

6. Monitors personnel requirements to maintain adequate custodial staffing of custodial units. This includes submitting requests to fill vacancies, approving vacation and leave requests, planning for emergencies and special events, assigning and transferring custodial personnel to cover absences and vacations.

7. Prepares written reports, memoranda, and correspondence on a variety of matters regarding the administration and operation of custodial services.

8. Maintains contact with the public and with other departments regarding custodial services; communicates and coordinates work with line supervisors in person or in writing; advises staff on City and departmental policies; investigates and responds to complaints, requests for work, and emergencies.

9. Drives motor vehicle to reach various job sites in order to monitor custodial performance.

10. Provides information to assist in the preparation of the annual budget, including the documentation of need for equipment and materials.

11. Authorizes routine and non-routine maintenance for special projects; coordinates inventory through reports from subordinate staff to ensure the availability of materials and equipment needed to perform custodial work.

12. Performs related duties as required.

Knowledge, Skills and Abilities

Knowledge of : janitorial methods and procedures, materials, chemicals, disinfectants and equipment used in cleaning large public buildings and surrounding areas; existing safety laws, rules, methods and procedures including applicable OSHA regulations to ensure the safety of staff, the public, and building occupants.

Ability to: plan, assign, train, inspect and evaluate the activities of supervisry subordinate personnel engaged in janitorial duties; communicate effectively and courteously with staff, other departmental personnel and the general public as well as understand and correctly follow English instructions; promote, establish and maintain effective working relationships with staff, departmental personnel and the general public; write reports or correspondence in a clear, concise and effective manner; may be required to use a personal computer; plan, organize, and coordinate an effective custodial operation; and comply with all legal laws and regulations in order to drive a vehicle legally during the length of employment.

Experience and Training

Two (2) years of verifiable experience as a custodial supervisor (equlivalent to City class 2718) responsible for the supervision of a large group of employees engaged in custodial work; OR Three (3) years of verifiable experience as a custodial supervisor (equivalent to City class 2716) responsible for the direct supervision of a large group of employees engaged in custodial work; AND possession of a valid driver’s license

License or Certificate

possession of a valid driver’s license

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CLASS: 2719; EST: 1/1/1900; REV: 1/1/1900;