City and County of San Francisco

Custodial Supervisor (#2718)

$33.79-$41.09 Hourly / $5,857.00-$7,122.00 Monthly / $70,278.00-$85,462.00 Yearly


Under direction, supervises assistant supervisors and a large group of custodial employees engaged in cleaning activities in large public buildings, other facilities, and surrounding areas at various sites, and performs related duties as required.  The essential functions of the job include assigning and supervising activities of custodial staff; developing, updating and evaluating work and/or safety standards, policies and procedures; assisting in the development of the facility maintenance plan; maintaining personnel records and work schedules; evaluating subordinates' performance, and counseling, documenting, initiating, and participating in the disciplinary process; coordinating, planning, and supervising custodial operations for special events; communicating with staff, clients, vendors, and administrators; receiving, investigating, responding, and/or resolving complaints regarding custodial services; making field checks of assigned buildings and ensuring completion of work assignments; monitoring and/or participating in moving furniture and equipment; coordinating the distribution, requesting, requisitioning and/or maintaining inventory of janitorial supplies and equipment; and driving a motor vehicle to reach job sites to facilitate custodial operations.

Distinguishing Features

Incumbents in this class 2718 Custodial Supervisor supervise assistant supervisors and a large group of custodial staff in various locations.  This working supervisory class is distinguished from the next higher level of class 2719 Janitorial Services Assistant Supervisor in that the latter assist in overall supervision and direction of custodial services through subordinate supervisory personnel, over custodians.

Supervision Exercised

Supervise a large group of custodians and surbordinate custodial supervisors.

Examples of Important and Essential Duties

According to Civil Service Commission Rule 109, the duties, specified below are representative of the range of duties assigned to this job code (class) and are not intended to be an inclusive list.

1.  Assigns and supervises assistant supervisors and a large group of custodians engaged in performing a variety of cleaning tasks in buildings and surrounding areas at various sites.

2.  Requisitions and maintains inventory of janitorial supplies, materials and equipment; maintains records of usage manually or by using automated systems.

3.  Maintains personnel, time, and vacation/holiday records and work schedules; prepares and evaluates time records and other related reports in order to ensure staffing needs and day to day operational needs.

4.  Develops, updates, and evaluates work and/or safety standards, policies and procedures by inspecting the quality of custodial services in public buildings. This includes enforcement of work and/or safety standards, and suggesting alternative methods of cleaning for improvements, and conducting and/or overseeing safety training meetings.

5.  Monitors and/or participates in furniture and equipment moving activities to prevent potential or actual safety hazards; completes industrial accident forms when necessary; responds or makes recommendations to emergency situations.

6.  Makes field checks of buildings and other assigned areas to maintain standards of work performance and a satisfactory work progress;,ensures quality, and scope of all completed work; inspects and secures public buildings.

7.  Receives, investigates, responds, and/or resolves complaints regarding custodial services.

8.  Evaluates the performance of subordinate staff; writes performance evaluations; counsels, documents, and initiates and participates in the disciplinary process to enforce departmental and City policies, procedures, and regulations.

9.  Coordinates the operation and care of custodial tools and equipment; distributes and collects keys and equipment, and issues supplies to custodial employees.

10.  Assists in the development of the facility maintenance plan and work schedules; inspects, verifies, and ensures completion of work assignments according to specified schedules.

11.  May serve as a contact person for the public and for other departments regarding custodial services.

12.  Communicates with staff, clients, vendors, and administrator in person or in writing by preparing and completing a variety of forms, reports, memos and email.

13.  Drives motor vehicle to reach various job sites in order to facilitate custodial operations.

14.  Coordinates, plans, organizes, schedules, and supervises custodial operations to prepare for special events.

15.   Performs related duties and responsibilities as assigned.

Knowledge, Skills and Abilities

Knowledge of :   janitorial methods and procedures, materials, chemicals, disinfectants and equipment used in cleaning large public buildings and surrounding areas; existing safety laws, rules, methods and procedures including applicable OSHA and EPA regulations to ensure the safety of staff, the public, and building occupants.

Ability to:  plan, assign, train, inspect and evaluate the activities of supervisory subordinate personnel engaged in janitorial duties; communicate clearly and effectively as well as understand and correctly follow instructions in English; promote, establish and maintain effective working relationships; write reports or correspondence in a clear, concise and effective manner; identify and resolve problems; use a personal computer; and comply with all legal laws and regulations in order to drive a vehicle legally during the length of employment.

Experience and Training

1.  Two (2) years of verifiable experience as a custodial supervisor (equivalent to City class 2716) responsible for the supervision of a large group of employees engaged in custodial work; AND

2.  Possession of a valid driver's license.

NOTE:  All appointees will be required to possess and maintain a good driving record.  Depending on the availability of City vehicles, willingness to use his/her own vehicle may be necessary.

License or Certificate

Possession of a valid driver’s license.


Amended: 6/28/05

Disaster Service Workers

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

CLASS: 2718; EST: 1/1/1900; REV: 6/28/2005;