City and County of San Francisco

Under general supervision, performs a wide variety of the more difficult paraprofessional duties in a service program of the Department of Public Health; works with professional staff in extending effective services to clients of the program served; plans, develops, and follows through on all contacts and cases; may supervise a small staff of workers, primarily Health Worker I and II; and performs related duties as required.

This is the third level in the Health Service Career Ladder. The Health Worker III differs from Health Worker II in that the former is assigned the more difficult and responsible paraprofessional duties, and works under a lesser degree of supervision and has greater latitude for independent judgment. Health Worker III may be assigned to supervise the work of a small staff of employees in lower classifications.

May supervise a small staff of employees in lower classifications.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. In therapeutic rehabilitation programs, assists in the planning of recreational, educational, and work therapy activities.
2. Interviews and screens patients, identifies patient's general condition and assists in assessing specific patient conditions and in treatment planning in con-junction with professional staff; may perform crisis intervention activities.
3. Represents program staff in meetings with local community groups and govern-mental and social agencies to provide information on the activities and goals of the assigned program.
4. As a part of a therapeutic program, may conduct craft, recreation, and other activity groups; as directed, may assist in conducting therapy sessions with professional supervision.
5. Maintains records incidental -to other assigned duties, including patient's charts; may conduct surveys and operates technical equipment.
6. Supervises others, primarily in the lower Health Worker classifications.
7. When assigned to a specialized activities program, plans, implements, supervises, coordinates, publicizes, evaluates and documents the activities for patients, including social, creative, educational, physical and religious programs.

Knowledge of: The ethnic, economic and social factors affecting the residents of the neighborhood served by the health program and the ability to speak, read, and write English as well as the language predominant in the district served.

When assigned to a specialized activities program, requires knowledge of the principles of activity therapy and of the health and emotional problems of the chronically ill, aged and disabled.

Ability and Skill to: When assigned to a specialized activities program, evaluate the capabilities, needs and interests of the individual patients and to plan, organize and implement activity programs for both individuals and groups.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:

None

Experience:

Two (2) years of verifiable experience within the last five (5) years, working with a culturally diverse population performing a combination of at least two (2) of the following duties: Serving as a liaison between targeted communities and healthcare agencies; providing culturally appropriate health education/information and outreach to targeted populations; providing referral and follow up services or otherwise coordinating care; providing informal counseling, social support and advocacy to targeted populations; escorting and transporting clients; providing courier /dispatcher functions; performing pre-clinical examinations of vital statistics, such as measuring a patient’s weight, height, temperature and blood pressure.

License and Certification:

 

Substitution:

Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience.

SUPPLEMENTAL INFORMATION

ORIGINATION DATE: 12/18/1972

AMENDED DATE: 5/5/1980; 3/31/15; 11/09/15

REASON FOR AMENDMENT: To accurately reflect the current tasks, knowledge, skills and abilities defined in the most recent job analysis conducted for this job code.

BUSINESS UNIT(S): COMMN SFMTA SFUSD

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.