$33.86-$41.15 Hourly / $5,870.00-$7,133.00 Monthly / $70,434.00-$85,592.00 Yearly
According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.
As a team member, the Performance Analyst I:
1. Develops detailed project plans, including scope and objectives, time budgets, and milestone dates.
2. Collects, analyzes, tests, and documents information (e.g., databases, procedures, operating methods) as it relates to project objectives.
3. Researches the following: best practices, legal mandates and other background information, while determining needs of key stakeholders, and identifying potential sources of data under close supervision.
4. Interviews departmental staff to obtain relevant information.
5. Attends status meetings with department management to inform them of project results.
6. Maintains ongoing communication with Performance Analyst II, project manager and/or director, and clients regarding project progress and problems.
7. Develops project findings and recommendations that are fully supported by analysis.
8. Prepares written reports that effectively communicate project results.
9. Prepares and presents project results at public hearings and to a variety of audiences.
10. Develops writing procedures, manuals or other instructive materials.
11. Develops scope of work for, and monitors consultant contracts.
12. Provides input into annual work plan to identify client needs and project priorities.
13. Conducts follow-up activities.
Individually, the Performance Analyst I:
14. Maintains the appropriate level of confidentiality and sensitivity.
15. Recommends and/or develops operational changes for the City Services Auditor division.
16. Performs other related duties and responsibilities as assigned.
Knowledge of: the principles and practices of performance, management, and operational analysis; management and organization principles and practices; program evaluation processes and methods; benchmarking techniques; project management techniques; interest in current issues in local government, public management, and urban policy; and demonstrated strong analytical abilities.
Ability to: conduct comprehensive research; interpret and apply laws, rules and regulations, including the City and County of San Francisco Charter and Municipal Codes, California Statutes and Code of Regulations; gather all relevant and detailed data and analyze them for audit decisions using both qualitative and quantitative techniques; apply management and operational theory, policy analysis, operations research, program evaluation, and process improvement techniques to make sound, objective assessments and observations, and develop salient findings and recommendations; use personal computer applications, including spreadsheet, database, statistical software packages, and web search and information methods to access data, perform data manipulations and analysis, and develop audit working papers and reports, including charts and graphs; communicate effectively, both orally and in writing, including dealing with management and team members on a variety of complex and sensitive issues; create clear, concise, accurate, and factual summaries and reports; establish constructive working relationships with various city employees, management, and the general public, and audited agency staff and management while maintaining objectivity and credibility throughout the audit process; accomplish goals in an effective and timely manner and produce quality products within short timelines and under pressure; work independently or as a member of a team environment in a multi-disciplinary setting; be detail-oriented; and actively support the mission, vision and core values of the Controller's Office.
These minimum qualifications are to be used as a guide for establishing the education, training, experience, special skills and/or license which may be required for employment in the class. Although these minimum qualifications are typical of the class, additional minimum qualifications and special conditions may apply to a particular position and will be stated on the job announcement.
Training: Possession of a baccalaureate degree from an accredited college or university in business or public administration, accounting, finance, statistics, the social sciences, English, or a related field.
Experience: No previous experience is necessary for this classification; candidates must be willing to learn auditing principles and practices; and receive on-the-job training to acquire practical experience in applying professional standards and developing performance analyst skills.