City and County of San Francisco

Job Related and Essential Functions:  According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code and are not intended to be an inclusive list.
 
1. Independently researches, prepares and reviews a variety of reports, records, and correspondence, including narrative and statistical reports related to District administration and operations.

2. Interprets and explains District policies, procedures, and administrative decisions related to District operations, including polices and administrative provisions of the Board of Education; interacts with representatives of federal, state and local agencies; administrative, credentialed and classified staff of the District; the general public, students, and parents.

3. Investigates and responds to inquiries and complaints, and coordinates with appropriate staff and administrators to ensure immediate resolution. 

4. Develops and implements policies, procedures, and systems for maintenance of office records and reports.

5. May assign, supervise, and review work of clerical personnel and student interns employed in the office of the Superintendent.

6. When appointed to confidential secretary position, screens calls and visitors for the Superintendent, oversees the maintenance of the Superintendent's appointment calendar, and may take and transcribe dictation.

7. Performs related duties and responsibilities as assigned. 

Knowledge of:  Comprehensive knowledge of current office management practices, procedures and equipment; and policies and procedures related to the operation of a large, complex public school district.

Ability to:  plan, organize, coordinate and review administrative support activities in the office of the Superintendent; assume responsibility and use judgment, tact, and diplomacy when representing the Superintendent and implementing the mission and goals of the District; research complex problems and issues, and independently prepare reports and recommendations; respond to a variety of sensitive and complex issues; work within a dynamic environment, with multiple competing priorities; organize and maintain a wide variety of office records and files; utilize word processing and database software to prepare records, reports and memoranda; and  communicate clearly and concisely, both orally and in writing. Essential duties require the ability to work in a standard office environment, which may involve prolonged sitting, bending and the operation of office equipment.