City and County of San Francisco

Under general supervision, performs general clerical work of ordinary difficulty and related duties as required. Essential functions include: alphabetical, numerical and/or chronological filing; examining, sorting, indexing, coding and reviewing documents for completeness and accuracy; performing a variety of mathematical computations; operating various types of office equipment; processing and distributing interoffice and U.S. mail; responsibility for explaining and carrying out existing methods and procedures relative to office operations; making routine contacts with other departmental employees and the general public in connection with office operations; and gathering, preparing and maintaining a wide variety of records and reports of some complexity.

This is the journey-level position in the Clerk series. It is distinguished from the 1406 Senior Clerk in that it has no supervisory responsibilities, and incumbents perform work that is less difficult than that performed by incumbents in the 1406 position.

None

 According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Files, maintains and retrieves documents, records and correspondence in accordance with established procedures.

2. Codes and indexes documents, records and correspondence. Methods may include color code, terminal digit, numerical, alphabetical and/or chronological order to ensure proper filing and ready access of data.

3. Checks and reviews a variety of documents for completeness and accuracy.

4. Compiles information and data necessary for the preparation of various departmental reports in which judgment may be exercised in the selection of data and materials.

5. Prepares and maintains a variety of reports in which judgment may be exercised in the selection of data and materials.

6. Makes mathematical computations using addition, subtraction, multiplication and division of whole numbers, decimals and fractions.

7. Receives and accounts for moderate amounts of money from the collection of fees and similar sources.

8. Disseminates information and answers inquiries by communicating with the public, departmental personnel and other departments.

9. Operates office equipment, including calculators, photocopying equipment, adding machines, computer terminals, microfiche viewers, fax machines and postage meters.

10. Processes mail: opens, time stamps, sorts and distributes the incoming mail; stuffs and seals envelopes; makes daily pickup and delivery to ensure timely mailing and receipt of mail.

11. Performs related duties as required.

Knowledge of: standard alphabetical, numerical, and chronological filing systems.

Ability to: efficiently and accurately file, retrieve, code and index a wide variety of documents; record information in a neat, legible and accurate manner; follow written directions; make complex computations in addition, subtraction, multiplication and division; effectively communicate and understand complex concepts, policies and procedures both to and from departmental representatives and the general public; proficiently read and review a variety of documents and forms for completeness and accuracy; exercise tact and maintain poise in resolving disputes and differences arising with the public and other personnel; use a personal computer in a network environment to enter and update data, create documents and use system applications, e-mail, spreadsheets, word-processing and organizer software.

These minimum qualifications are to be used as a guide for establishing the education, training, experience, special skills and/or license which may be required for employment in the class. Although these minimum qualifications are typical of the class, additional minimum qualifications and special conditions may apply to a particular position and will be stated on the job announcement.

1. One (1) year (equivalent to 2000 hours) of verifiable clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail: OR

2. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and completion of a clerical training program (240 hours); OR

3. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and 15 semester units (or equivalent quarter units) of coursework from an accredited college or university.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

1. One (1) year (equivalent to 2000 hours) of verifiable clerical experience including preparing and maintaining a variety of records and/or documents, filing, use of office equipment, public contact and processing of incoming and outgoing mail: OR
2. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and completion of a clerical training program (240 hours); OR
3. Six (6) months (equivalent to 1000 hours) of verifiable clerical experience as described in #1 and 15 semester units (or equivalent quarter units) of coursework from an accredited college or university.

AMENDED: 12/04/09

All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.