City and County of San Francisco

Under general direction, coordinates, directs and conducts background investigations for candidates under consideration for employment. Incumbents in this class are considered journey level investigators who may function independently or as a member of a team.

May supervise the work of subordinate analysts or technical/clerical personnel.

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

1. Reviews applications for completeness and directs candidates to provide additional information if needed; obtains proper information release documents.
2. Conducts background interviews with candidates to review and collect required documentation; confirms candidates meet the minimum qualifications of the job classification.
3. Conducts background investigation using tact and discretion; confirms information provided by candidates; makes inquiries to assist in determining credibility of statements; interviews references, including family, personal to include law enforcement and gathers evidence in order to provide a body of information for analysis; reviews local, state, and federal criminal databases; may conduct home visits and/or neighborhood checks which can include travel to locations outside of the county and/or outside of the state as necessary.
4. Conducts follow-up investigations regarding any negative information or discrepancies; conducts discrepancy interviews.
5. Summarizes and explains progress and results of investigations with applicants and/or supervisor.
6. Regularly prepares lists and records accounting for status of assigned investigative caseload.
7. Maintains records, files, data and supporting documentation for each case handled; preserves evidence in a secure manner for evaluation and analysis; adherence to established customs and procedures regarding control and custody of records, including evidence.
8. Analyzes information and evidence resulting from investigative activities drawing logical and objective conclusions; prepares written background investigation reports; confers with hiring managers; makes recommendations regarding suitability for employment.

Knowledge: principles and practices of investigation and research, including interviewing techniques, conflict management, and methods and techniques of negotiation; electronic information systems to access data; principles of identification, report writing and techniques; principles and procedures of recordkeeping and reporting; research techniques, statistical analysis and data collection; basic computer and modern office automation technology and computer software programs.

Ability or Skill to: communicate effectively, both orally and in writing, effectively evaluate suitability of an applicant and prepare sound recommendations based on research and analysis; demonstrate sensitivity of diverse cultures and individuals; work within stringent deadlines; organize, work independently; read, comprehend and interpret complex materials; perform detailed work with accuracy; exercise good judgment in safeguarding confidential and sensitive information; establish and maintain effective working relationships; observe and accurately recall places, names, descriptive characteristics, pertinent facts and details.

These minimum qualifications establish the education, training, experience, special skills and/or license(s) which are required for employment in the classification.  Please note, additional qualifications (i.e., special conditions) may apply to a particular position and will be stated on the exam/job announcement.

Education:
Possession of a baccalaureate degree from an accredited college or university.

Experience:
Two (2) years of experience performing employment investigative work in a government or contract investigative agency.

License and Certification:
Possession of a valid California driver license.

Substitution:
Additional experience as described above may substitute for the required degree on a year-for-year basis. One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units.

SUPPLEMENTAL INFORMATION
PROMOTIVE LINES
ORIGINATION DATE:	10/10/19
AMENDED DATE:
REASON FOR AMENDMENT:	To accurately reflect the current tasks, knowledge, skills & abilities, and minimum qualifications.
Business unit(s):	COMMN