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Recruitment #21-SH8-01



THE JOB: Under general direction, to recommend, promote and implement the goals, and countywide strategic framework to prevent and end homelessness. This position will establish and maintain operational activities within a housing crisis response system in order to build a strong inter-jurisdictional coordination structure, align policies, promote systems integration and promote collaboration among public agencies, educational institutions, businesses and community groups; and to do other work as required. This new position will work in the County of Human Services Department, Housing for Health Division. Note: The official job title for the position is Homeless Services Coordinator.

Employment Standards

THE REQUIREMENTS: Any combination of training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Equivalent to a Bachelor’s degree from an accredited college or university in public administration, business, finance, social sciences, or a related field. A Master’s degree in a related field is highly desirable.


Five years of progressively responsible professional experience in public administration, including three years experience in the design and delivery of programs to address homelessness. A master’s degree in a related field may be substituted for one year of professional experience.

SPECIAL REQUIREMENTS: Possession of a valid California Class C Driver License or the ability to provide suitable transportation approved by the appointing authority.

Knowledge: Thorough knowledge of the principles and practices of housing and services strategies, program administration and resources, including methods for business attraction and retention; organizational and management principles; principles and practices of researching and analyzing the economic feasibility of programs and projects; methods of financing housing and supportive services projects; principles and practices of Request for Proposal/Qualification planning, development, administration, evaluation, and contract development; principles and practices of grant writing, application, and administration; marketing, public information, and promotional techniques used in addressing homelessness; the principles of work plan development and implementation; the functions and relationships between private and public sector groups that serve households at-risk of or experiencing homelessness. Working knowledge of the principles, practices and techniques of research and statistical analysis; principles and practices of financial forecasting, budget preparation and budget administration; federal, state and local policies, laws, rules, and regulations relating to homelessness and financing. Some knowledge of the principles and practices of training, and performance evaluation; principles and practices of conflict resolution; local government organizational structure, functions, and management; and principals and practices of developing and nurturing collaborative partnerships.

Ability to: Plan, organize and promote strategies to address homelessness, programs and related activities; research, analyze and prepare technical funding proposals, contracts, and financial reports; research, analyze, interpret and present findings on complex data, documents, technical studies, leases, agreements, contracts and other data and documents related to housing and supportive services projects and programs; administer grant and contract activities to ensure compliance; establish and maintain cooperative working relationships with City and County officials and private and public entities; evaluate and recommend changes to policies, practices, and procedures; analyze problems and identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals; interpret and apply complex federal, state and local policies, laws, rules, and regulations; work effectively with business leaders, financial institutions, citizen groups and department managers; work effectively in time-sensitive situations to meet deadlines; coordinate multiple projects and complex tasks concurrently; exercise sound independent judgment and demonstrate initiative and creativity, with minimal supervision; communicate complex material clearly, logically, and concisely, both orally and in writing, including public presentations to large and small audiences.



VACATION - 16 days 1st year, increasing to 31 days per year after 15 years service. Available after 1 year service.

ADMINISTRATIVE LEAVE – One week advanced upon appointment; two weeks accrued each year; can be taken in cash or time off.

HOLIDAYS - 13 paid holidays per year.

SICK LEAVE - Six days per year.

BEREAVEMENT LEAVE - 3 days paid in California, 5 days paid out-of-state.

MEDICAL PLAN - The County contracts with CalPERS for a variety of medical plans.  For most plans, County contributions pay a majority of the premiums for employees and eligible dependents.

DENTAL PLAN - County pays for employee and eligible dependent coverage.

VISION PLAN - The County pays for employee coverage. Employee may purchase eligible dependent coverage.

RETIREMENT AND SOCIAL SECURITY - Pension formula 2% at age 60 or 2% at age 62 as determined based on provisions of the CA Public Employees’ Pension Reform Act of 2013(PEPRA). Pension benefit determined by final average compensation of three years.  County participates in Social Security. 

LIFE INSURANCE - County paid $50,000 term policy.  Employee may purchase additional life insurance.

LONG TERM DISABILITY PLAN - Plan pays 66 2/3% of the first $13,500, up to $9,000 per month maximum.

DEPENDENT-CARE PLAN - Employees who pay for qualifying child or dependent care expenses may elect this pre-tax program.

H-CARE PLAN - Employees who pay a County medical premium may elect this pre-tax program.

HEALTH CARE FLEXIBLE SPENDING ALLOWANCE (HCFSA) – Employees may elect this pre-tax program to cover qualifying health care expenses.

DEFERRED COMPENSATION - A deferred compensation plan is available to employees.

Selection Plan

THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training, and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months, and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.

HOW TO APPLY: Apply Online Now!  Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060.  For information, call (831) 454-2600.  Hearing Impaired TDD/TTY: 711.  Applications will meet the final filing date if received in one of the following ways:  1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date. 

To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.

Some positions may require fingerprinting and/or background investigation.

Click on a link below to apply for this position: