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Recruitment #21-SE8-01



THE JOB: Please note the list established through this recruitment may be used to fill the current vacancy and any future vacancies that may occur during the life of this list. Future vacancies may be for Program Managers in specific service-based programs such as Adult & Long Term Care, Housing for Health, and Employment & Benefit Services.

The current vacancy is in the Family and Children’s Services Division. The Program Manager in this division will plan, organize, direct and provide supervision to Social Work Supervisors along with other staff classifications and programs that impact children and families in the child welfare system.  Additionally, the Program Manager will be a part of the Leadership team working with internal and external partners and utilizing data reports to plan, implement, and evaluate services and outcomes in child welfare.  The Program Manager will provide specialized program consultation and management in accordance with current applicable federal, state, and local guidelines and regulations; and perform other duties as required. *In addition to the competitive wages, Program Managers assigned by the Human Services Director to work in the Family and Children’s Services Division or a Protective Services Program may receive an additional five percent (5%) hourly increase. 

Employment Standards

THE REQUIREMENTS: Any combination of training and experience, which would provide the required knowledge and abilities, is qualifying. A typical way to obtain these knowledge and abilities would be:

Three years of administrative experience with a human services department that includes one year at a supervisory level (social service program positions). 
Three years of casework experience with a human services department that includes one year at a supervisory level may be substituted for some positions (social service program positions). 
Three years of public assistance or professional experience in a human resource, employment and training, or similar public agency which includes at least one year of experience as a supervisor, may be substituted for some positions. A Master’s Degree in business or public administration, social services, or closely related field, may be substituted for one year of the administrative or casework experience.

SPECIAL REQUIREMENTS: Possession of a valid California Class C Driver License or the employee must be able to provide suitable transportation which is approved by the appointing authority. Some positions must meet additional State mandated education and experience requirements.

Knowledge: Thorough knowledge of the basic rules and regulations governing eligibility and grants for all categorical aid programs is required for certain positions; and the procedures involved in eligibility determination and grant maintenance is required for certain positions. Working knowledge of the principles and practices of supervision and training; functions and services provided by a human services department; principles and practices of public administration, program planning and evaluation; operation of employment and training programs is required for certain positions; functional activities governing and service provided by specified human service programs; community needs and resources related to human service programs is required for certain positions; and the operation of employment and training programs is required for certain positions. Some knowledge of organization and management; program budgeting and fiscal management; contract monitoring and evaluation, and the application of data processing to program operations.

Ability to: Evaluate program operation and recommend new or revised procedures to implement changes in regulations and improve efficiency; analyze problem situations and adopt an effective course of action; plan, assign, direct and evaluate the work of staff; prepare and present clear and concise oral and written reports; establish and maintain effective working relationships with staff, the public and those contacted in the course of work; understand, interpret, explain and apply complex regulations, laws and directives pertaining to human service or assistance programs; interpret public human services programs and/or public assistance programs to applicants, recipients and the general public; prepare contracts, grants, and budgets may be required for some positions; and input, access and analyze data utilizing a computer terminal.


ANNUAL LEAVE - 22 days first year, increasing to 37 days after 15 years of service. Available for vacation and/or sick leave.
HOLIDAYS - 13 paid holidays per year.
BEREAVEMENT LEAVE - 3 days paid in California, 5 days paid out-of-state.
MEDICAL PLAN - The County contracts with CalPERS for a variety of medical plans. For most plans, County contributions pay a majority of the premiums for employees and eligible dependents.
DENTAL PLAN - County pays for employee and eligible dependent coverage.
VISION PLAN - County pays for employee coverage. Employee may purchase eligible dependent coverage.
RETIREMENT - Pension formula 2% at age 60 or 2% at age 62 as determined based on provisions of the CA Public Employees’ Pension Reform Act of 2013(PEPRA). Pension benefit determined by final average compensation of three years. County participates in Social Security.
LIFE INSURANCE - County paid $20,000 term policy. Employee may purchase additional life insurance.
DISABILITY INSURANCE - Employees in the General Representation Unit participate in the State Disability Insurance (SDI) program. This program is funded 100% by employee payroll deductions.
DEPENDENT-CARE PLAN - Employees who make contributions for child or dependent care may elect to have their contributions made utilizing “pre-tax dollars.”
H-CARE PLAN - Employees who pay a County medical premium may elect this pre-tax program.
HEALTH CARE FLEXIBLE SPENDING ALLOWANCE (HCFSA) - Employees may elect this pre-tax program to cover qualifying health care expenses.
DEFERRED COMPENSATION - A deferred compensation plan is available to employees.

Selection Plan

THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.

HOW TO APPLY: Apply Online Now!  Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060.  For information, call (831) 454-2600.  Hearing Impaired TDD/TTY: 711.  Applications will meet the final filing date if received in one of the following ways:  1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date. 

Women, minorities and people with disabilities are encouraged to apply. If you have a disability that requires test accommodation, please call (831) 454-2600.

To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.

Note: The provisions of this bulletin do not constitute an expressed or implied contract.



County of Santa Cruz


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