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Bilingual (English/Spanish) Candidates Encouraged to Apply

Recruitment #19-SE2-01



THE JOB: Under direction, to supervise subordinate staff and to plan and organize program activities in the indigent medical care eligibility program; to develop eligibility criteria and procedures; County's indigent medical care policies; to monitor the eligibility program for efficiency and cost-effectiveness; and to do other work as required. This eligible list will be used to fill full-time, part-time, temporary/extra-help, and substitute vacancies during the life of the list. 

Employment Standards

THE REQUIREMENTS:  Any combination of training and experience that would provide the required knowledge and abilities is qualifying. Typical ways to acquire the knowledge and abilities would be:         

                     ·         Training in medical eligibility determination in a public assistance program;      


                    ·         Two years progressively responsible experience as a supervisor or lead-worker performing
                               eligibility determination and analyzing eligibility systems for health or social service programs.       

Knowledge:  Thorough knowledge of standard procedures and criteria for eligibility determination and public medical care assistance programs; interviewing techniques for obtaining factual information.  Working knowledge of principal public assistance eligibility programs; principles of supervision, training and workflow organization; functions and services provided by public health and social services agencies; community medical resources; statistical record keeping practices.  Some knowledge of medical social services techniques and practices.       

Ability to: Interpret and apply complex regulations, laws and directions pertaining to medical care programs; supervise and evaluate subordinate eligibility and clerical staff; develop and apply program procedures, directions and policy memoranda; design forms to record client information and determine eligibility; analyze data and recommend program revisions to comply with State and Federal disability program mandates; establish a cooperative working relationship with subordinates, County staff, service providers, clients and the public; communicate effectively both orally and in writing; analyze problem situations and adopt appropriate resolutions; prepare reports and correspondence; and interpret medical care programs to applicants, recipients and providers.


ANNUAL LEAVE - 22 days first year, increasing to 37 days after 15 years of service.  Available for vacation and/or sick leave.
HOLIDAYS - 13 paid holidays per year.
BEREAVEMENT LEAVE – 3 days paid in California, 5 days paid out-of-state.
MEDICAL PLAN - The County contracts with CalPERS for a variety of medical plans.  For most plans, County contributions pay a majority of the premiums for employees and eligible dependents.
DENTAL PLAN - County pays for employee and eligible dependent coverage.
VISION PLAN - County pays for employee coverage. Employee may purchase eligible dependent coverage.
RETIREMENT - Pension formula 2% at age 60 or 2% at age 62 as determined based on provisions of the CA Public Employees’ Pension Reform Act of 2013(PEPRA). Pension benefit determined by final average compensation of three years.  County participates in Social Security. 
LIFE INSURANCE - County paid $20,000 term policy.  Employee may purchase additional life insurance.
DISABILITY INSURANCE - Employees in the General Representation Unit participate in the State Disability Insurance (SDI) program. This program is funded 100% by employee payroll deductions.
DEPENDENT-CARE PLAN - Employees who make contributions for child or dependent care may elect to have their contributions made utilizing “pre-tax dollars.”
H-CARE PLAN - Employees who pay a County medical premium may elect this pre-tax program.
HEALTH CARE FLEXIBLE SPENDING ALLOWANCE (HCFSA) - Employees may elect this pre-tax program to cover qualifying health care expenses.
DEFERRED COMPENSATION - A deferred compensation plan is available to employees.

Selection Plan

THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.

HOW TO APPLY: Apply Online Now!  Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060.  For information, call (831) 454-2600.  Hearing Impaired TDD/TTY: 711.  Applications will meet the final filing date if received in one of the following ways:  1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date.     

Women, minorities and people with disabilities are encouraged to apply. If you have a disability that requires test accommodation, please call (831) 454-2600.     

To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.     

Some positions may require fingerprinting and/or background investigation.


NOTE: The provisions of this bulletin do not constitute an expressed or implied contract. 

An Equal Opportunity Employer  


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