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Recruitment #19-BD6-01



THE JOB: Under direction, plan, organize and implement administrative and office management clerical systems and processes; supervise a large administrative support staff performing varied and difficult work, or several units, with diverse non-routine support functions; may provide administrative and/or secretarial support to a department head; and do related work as required. The current vacancy is in Santa Cruz in the Human Services Department, Employment and Benefit Services Division. The list established from this recruitment will be used to fill the current vacancy and future vacancies during the life of the list.

Employment Standards

THE REQUIREMENTS: Any combination of training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain these would be:

Four years of responsible clerical experience at the journey level or higher that demonstrates application or possession of the required knowledge and abilities listed below, including one year in a supervisory capacity. Formal secretarial or general office clerical training may be substituted for up to one year of the required non-supervisory experience on an hour for hour basis.

Special Requirements: Performance: Some positions may require successful completion of a performance test that demonstrates keyboard and formatting proficiency.

Knowledge: Thorough knowledge of office organization, procedures and practices and the operation of standard office equipment; record keeping systems; formats for business correspondence and reports. Working knowledge of the principles of supervision and training; business English, vocabulary, spelling, grammar and punctuation. Some knowledge of the application of automated data processing to business office operations; the principals of administration and management; the administrative process unique to the County department or agency assigned; overall structure and function of County governmental operations; the principals and techniques of procedures and systems analysis; and the application of statistical methods to research may be required for some positions.

Ability to: Plan, assign, supervise, coordinate and review the work of a large number of employees performing a variety of clerical functions; plan, implement and direct clerical office administrative and management systems; understand, interpret and apply laws, rules and written and oral direction to specific situations; research, compile, and perform simple analyses of data; establish and maintain cooperative relationships with the public and others contacted in course of work; evaluate and resolve potentially sensitive issues through discussion and persuasion in order to gain concurrence and cooperation; perform highly complex and difficult clerical work requiring considerable independent judgment; communicate clearly and logically orally and in writing; make arithmetic or mathematical computations; operate word processing or micro computers to input, access and print data and reports; accurately type and/or utilize word processing or micro computer to produce finished copy or machine dictation which may include technical terminology from rough copy may be required for some positions; and may take and transcribe dictation at a rate of 85 words per minute.


- 22 days first year, increasing to 37 days after 15 years of service. Available for vacation and/or sick leave.
HOLIDAYS - 13 paid holidays per year.
BEREAVEMENT LEAVE - 3 days paid in California, 5 days paid out-of-state.
MEDICAL PLAN - The County contracts with CalPERS for a variety of medical plans. For most plans, County contributions pay a majority of the premiums for employees and eligible dependents.
DENTAL PLAN - County pays for employee and eligible dependent coverage.
VISION PLAN - County pays for employee coverage. Employee may purchase eligible dependent coverage.
RETIREMENT - Pension formula 2% at age 60 or 2% at age 62 as determined based on provisions of the CA Public Employees’ Pension Reform Act of 2013(PEPRA). Pension benefit determined by final average compensation of three years. County participates in Social Security.
LIFE INSURANCE - County paid $20,000 term policy. Employee may purchase additional life insurance.
DISABILITY INSURANCE - Employees in the General Representation Unit participate in the State Disability Insurance (SDI) program. This program is funded 100% by employee payroll deductions.
DEPENDENT-CARE PLAN - Employees who make contributions for child or dependent care may elect to have their contributions made utilizing “pre-tax dollars.”
H-CARE PLAN - Employees who pay a County medical premium may elect this pre-tax program.
HEALTH CARE FLEXIBLE SPENDING ALLOWANCE (HCFSA) - Employees may elect this pre-tax program to cover qualifying health care expenses.
DEFERRED COMPENSATION - A deferred compensation plan is available to employees

Selection Plan

THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.

HOW TO APPLY: Apply Online Now!  Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060.  For information, call (831) 454-2600.  Hearing Impaired TDD/TTY: 711.  Applications will meet the final filing date if received in one of the following ways:  1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date. 

Women, minorities and people with disabilities are encouraged to apply.  If you have a disability that requires test accommodation, please call (831) 454-2600.  

To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.  

Some positions may require Fingerprinting and/or Background Investigation.

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract.

An Equal Opportunity Employer



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