|Date Opened||5/31/2019 4:00:00 PM|
|Filing Deadline||6/28/2019 11:59:00 PM|
|Salary||$8,063 - 10,970 / Month|
|Job Type||Open & Promotional|
THE JOB: Under general direction, supervise and direct the Business Analytics unit of the Human Services Department which is responsible for designing and developing data reports, infrastructure and tools, and analyzing information to improve and optimize business decisions and performance across the department; and performs related duties as required.
THE REQUIREMENTS: Any combination of education and experience providing the required knowledge and abilities is qualifying, unless otherwise specified. A typical way to obtain these would be:
Equivalent to a Bachelor’s Degree from an accredited college or university in Computer Science, Statistics, Data Management or closely related field.
The equivalent of four years of full-time progressively responsible professional experience monitoring, manipulating and drawing insight from data. At least two years of this experience should be in a supervisory capacity. Master’s Degree may be substituted for one year of non-supervisory experience.
SPECIAL REQUIREMENTS: Fingerprint/Background Investigation: Some positions may require fingerprinting and/or background investigation.
Knowledge: Thorough knowledge of public administration principles and practices, including strategic planning; goal setting; program development; implementation and evaluation; administrative organization; management in a public setting; procedures, practices and legislation governing the maintenance, storage, dissemination and safeguarding of information; laws, codes and regulations governing activities, including quality assurance practices, privacy standards, and corporate compliance regulations; the tools, technologies and practices needed to perform in-depth analysis of data. Working knowledge of the principles, practices and methods of training, mentoring and supervision; written and verbal communication skills; research and program evaluation techniques; statistical modeling techniques; the functions and services of a local Human Services Department; interviewing and investigation techniques; and computer applications related to the work including relational databases.
Ability to: Identify and understand business needs and objectives; develop strategies for effective data analysis and reporting; oversee program and process evaluations; define county-wide metrics and relevant data sources; select, configure and implement analytics solutions; supervise and coordinate the work of professional and technical employees; plan, supervise and evaluate the work of subordinate staff; lead and develop a team of analysts and IT staff; analyze existing tools and databases and provide software solution recommendations; translate business requirements into non-technical, lay terms; plan and manage numerous processes, people and projects simultaneously; delegate tasks with ease; oversee all analytics operations to correct discrepancies and ensure quality; extract reports from multiple sources (e.g. operations, IT, customer feedback); build systems to transform raw data into actionable business insights and plans; apply business knowledge to interpret data and improve performance; exhibit effective working relationship, collaborative, and communication skills.
THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.
HOW TO APPLY: Apply Online Now! Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060. For information, call (831) 454-2600. Hearing Impaired TDD/TTY: 711. Applications will meet the final filing date if received in one of the following ways: 1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date.
Women, minorities and people with disabilities are encouraged to apply. If you have a disability that requires test accommodation, please call (831) 454-2600.
To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.
NOTE: The provisions of this bulletin do not constitute an expressed or implied contract.
An Equal Opportunity Employer
County of Santa Cruz
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