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Bilingual (English/Spanish) Encouraged to Apply

Recruitment #18-XA7-01


THE JOB: The Senior Human Services Analyst is the super-journey level position in the Human Services Analyst series within the Human Services Department. The Department’s mission is to “strengthen our community by protecting the vulnerable, promoting self-sufficiency, alleviating poverty, and improving the quality of life”. The Department provides a variety of services to the community including: employment and benefits services, child welfare, and adult and long-term care services. The current vacancy is in the Administrative Division of the Human Services Department. The incumbent in this position would provide oversight of the Smart Path to Housing and Health Coordinated Entry System (Smart Path). Smart Path is designed to streamline access to housing and services for all people experiencing homelessness. This position will work with local homeless service providers and will be responsible for the ongoing administration, development and continuous improvement of Smart Path. The Senior Analyst will develop and amend coordinated entry policies as necessary, collect and analyze data to measure system performance, ensure project evaluation and compilation of reports, ensure contract compliance and monitor quality assurance. In addition, this position will administer housing referrals, matching people experiencing homelessness with available housing resources, serve as the primary contact for housing providers participating in Smart Path and facilitate and attend community meeting related to the promotion of coordinated entry in Santa Cruz County. The list established from this recruitment will be used to fill the current vacancy and future vacancies during the life of the eligible list.

Employment Standards

THE REQUIREMENTS: Any combination of training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain these would be:

One year of experience at a level equivalent to Associate Human Services Analyst with Santa Cruz County

SPECIAL REQUIREMENT: Possession of a valid California Class C Driver License or the employee must be able to provide suitable transportation that is approved by the appointing authority.

Knowledge: Thorough knowledge of human services, basic community needs, and community resources; program evaluation processes. Working knowledge of analytical and research techniques; the functions and services of a local human resources agency; contract law and procurement procedures; grant proposal writing and budgeting; administrative theories and techniques; basic statistics. Some knowledge of the principles of supervision, training and basic budgetary techniques.

Ability to: Define complex problems, design efficient and organized plans to collect and format data, establish facts and draw logical conclusions; create and determine acceptability of social science research hypotheses by drawing from accepted theories, practices, principles and empirical data in the social science field; develop effective strategies for solving a wide variety of complex problems; prepare and present a variety of clear and concise oral and written reports; train, schedule, supervise and evaluate subordinate staff; establish and maintain effective working relationships with others contacted in the course of work; interpret legislation and regulations, administrative policies and procedures; and analyze and prepare grant proposals, contracts and related budgets.


VACATION - 16 days 1st year, increasing to 31 days per year after 15 years service. Available after 1 year service.
ADMINISTRATIVE LEAVE – One week advanced upon appointment; two weeks accrued each year; can be taken in cash or time off.
HOLIDAYS - 13 paid holidays per year.
SICK LEAVE - Six days per year.
BEREAVEMENT LEAVE - 3 days paid in California, 5 days paid out-of-state.
MEDICAL PLAN - The County contracts with CalPERS for a variety of medical plans. For most plans, County contributions pay a majority of the premiums for employees and eligible dependents.
DENTAL PLAN - County pays for employee and eligible dependent coverage.
VISION PLAN - The County pays for employee coverage. Employee may purchase eligible dependent coverage.
RETIREMENT AND SOCIAL SECURITY - Pension formula 2% at age 60 or 2% at age 62 as determined based on provisions of the CA Public Employees’ Pension Reform Act of 2013(PEPRA). Pension benefit determined by final average compensation of three years. County participates in Social Security.
LIFE INSURANCE - County paid $50,000 term policy. Employee may purchase additional life insurance.
LONG TERM DISABILITY PLAN - Plan pays 66 2/3% of the first $13,500, up to $9,000 per month maximum.
DEPENDANT-CARE PLAN - Employees who pay for qualifying child or dependent care expenses may elect this pre-tax program.
H-CARE PLAN - Employees who pay a County medical premium may elect this pre-tax program.
HEALTH CARE FLEXIBLE SPENDING ALLOWANCE (HCFSA) – Employees may elect this pre-tax program to cover qualifying health care expenses.
DEFERRED COMPENSATION - A deferred compensation plan is available to employees.


Selection Plan

THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training and/or licensing requirements as stated on the job announcement. If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list. The examination may be eliminated if there are ten or fewer qualified applicants. If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.

HOW TO APPLY: Apply Online Now!  Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060.  For information, call (831) 454-2600.  Hearing Impaired TDD/TTY: 711.  Applications will meet the final filing date if received in one of the following ways:  1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date. 


To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.

Some positions may require fingerprinting and/or background investigation.

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract.

An Equal Opportunity Employer