Powered by JobAps


Communications Manager

Recruitment #18-UP4-02


THE JOB: Under the direction of the Assistant Director of Information Services, the Communications Manager plans, organizes, and manages the daily activities of the Networking and Radio Group in the Information Services Department. Responsibilities of the position include planning, installation, operation, maintenance, and repair of data voice and radio/microwave network, as well as the administration of the physical data network infrastructure in the County; and performs other work as required.

Employment Standards

THE REQUIREMENTS: Any combination of training and experience which would provide the required knowledge and abilities is qualifying. A typical way to obtain these knowledge and abilities would be: Graduation from high school or its equivalent. Four years of journey level experience installing, adjusting, maintaining, and repairing a variety of two-way radio, electronic, and microwave communications systems and equipment. Two years of supervisory experience, including at least one year in a Networking or Radio infrastructure environment.

LICENSE REQUIRED: Possession of a valid Class C California Driver License.
LICENSE DESIRED: Federal Communications Commission (GROL), Data Networking Certification (CCNE or comparable) or a National Association of Business and Education Radio Certificate.

SPECIAL REQUIREMENTS/CONDITIONS: Must possess and maintain a valid California Class C Driver License issued by the California State Department of Motor Vehicles by the time of appointment; physically and mentally capable of performing the position's essential functions as summarized in the typical tasks of the job specification; pass background security check; identify and distinguish colors; exposure to loud noises; subjected to extended work hours in event of emergency.

Knowledge: Thorough knowledge of the principles of technology, planning, and equipment used in radio, microwave, data and voice system design and implementation; analog and digital multiplexing techniques used in wire or cable; radio frequency spectrum allocations; equipment and materials currently available for new and revised communications; Federal, State and local regulations governing telecommunications; safe work practices; data equipment capabilities and limitations; current data transmission capabilities for telephone, data networks, wireless and microwave systems; principles and practices of supervision and management; cost and benefit analysis practices; current and developing data communications architectures; basic software such as Microsoft and Networking operating systems and related software for use in diagnostics and the configuration of communication infrastructure; designing communication infrastructures; operation, maintenance, modification, and repair of complex network radio and electronic communications systems and equipment; tools, equipment, practices and methods of installing, testing, adjusting and repairing communications equipment; occupational hazards and standard safety precautions in the use and maintenance of communications equipment, repair equipment and tools; and principles and practices used in preventive maintenance program. Working knowledge of radio and voice/data communication design and operation; the principles, methods and practice pertaining to the operation of a technical communications maintenance and repair shop; the principles of supervision and training; record keeping methods and procedures; budgetary practices and procedures; emergency services and communication needs of law enforcement, fire and other public safety agencies; and principles of project management.

Ability to: Develop long and short range communications planning; determine the appropriate course of action to ensure the communications systems remains viable in an emergency; review and evaluate communications systems or engineer proposals for communications projects; analyze systems and equipment malfunctions and implement effective solutions; assess the best methods of providing services to meet the client’s needs; collect and analyze complex fiscal and technical data associated with communications proposals and networking systems; work cooperatively with clients, vendors, and coworkers and effectively interact with all levels of the organization and the public; use automated equipment including computers, applicable software programs, and related test equipment; interpret customer/user requirements and use engineering techniques to design network and transmission systems; interpret data on system usage and develop engineering specifications to support changing service levels; plan, organize, schedule, assign, and supervise the maintenance, repair and acquisition for a large number and variety of technical communications equipment and systems; analyze situations and use sound judgment, particularly in emergency situations; plan, assign and evaluate the work of a subordinate technical staff; recruit, hire, and train staff; establish and maintain effective working relationships with others; perform journey level technical communications in the installation, adjustment, maintenance and repair of systems/equipment; establish and maintain cost, quantity and quality control systems related to technical communications operations including safety operating procedures and hazardous materials handling procedures; accurately determine equipment, materials and labor needs and prepares costs estimates; read, understand and follow Department and County procedures and policies, government regulations and written directives with respect to purchasing procedures, administrative practices, factory warranties, letters, bulletins, memoranda and technical communications manuals and other business practices; and write clear and concise specifications and reports.


VACATION - 16 days 1st year, increasing to 31 days per year after 15 years service. Available after 1 year service.
ADMINISTRATIVE LEAVE – One week advanced upon appointment; two weeks accrued each year; can be taken in cash or time off.
HOLIDAYS - 13 paid holidays per year.
SICK LEAVE - Six days per year.
BEREAVEMENT LEAVE - 3 days paid in California, 5 days paid out-of-state.
MEDICAL PLAN - The County contracts with CalPERS for a variety of medical plans. For most plans, County contributions pay a majority of the premiums for employees and eligible dependents.
DENTAL PLAN - County pays for employee and eligible dependent coverage.
VISION PLAN - The County pays for employee coverage. Employee may purchase eligible dependent coverage.
RETIREMENT AND SOCIAL SECURITY - Pension formula 2% at age 60 or 2% at age 62 as determined based on provisions of the CA Public Employees’ Pension Reform Act of 2013(PEPRA). Pension benefit determined by final average compensation of three years. County participates in Social Security.
LIFE INSURANCE - County paid $50,000 term policy. Employee may purchase additional life insurance.
LONG TERM DISABILITY PLAN - Plan pays 66 2/3% of the first $13,500, up to $9,000 per month maximum.
DEPENDENT-CARE PLAN - Employees who pay for qualifying child or dependent care expenses may elect this pre-tax program.
H-CARE PLAN - Employees who pay a County medical premium may elect this pre-tax program.
HEALTH CARE FLEXIBLE SPENDING ALLOWANCE (HCFSA) – Employees may elect this pre-tax program to cover qualifying health care expenses.
DEFERRED COMPENSATION - A deferred compensation plan is available to employees.

Selection Plan

THE EXAMINATION: Your application and supplemental questionnaire will be reviewed to determine if you have met the education, experience, training and/or licensing requirements as stated on the job announcement.  If you meet these criteria and are one of the best qualified, you may be required to compete in any combination of written, oral and/or performance examinations or a competitive evaluation of training and experience as described on your application and supplemental questionnaire. You must pass all components of the examination to be placed on the eligible list.  The examination may be eliminated if there are ten or fewer qualified applicants.  If the eligible list is established without the administration of the announced examination, the life of the eligible list will be six months and your overall score will be based upon an evaluation of your application and supplemental questionnaire. If during those six months it is necessary to administer another examination for this job class, you will be invited to take the examination to remain on the eligible list.

HOW TO APPLY: Apply Online Now!  Click on the link below; or print out an application and supplemental questionnaire and mail/bring them to: Santa Cruz County Personnel Department, 701 Ocean Street, Room 510, Santa Cruz, CA, 95060.  For information, call (831) 454-2600.  Hearing Impaired TDD/TTY: 711.  Applications will meet the final filing date if received in one of the following ways:  1) in the Personnel Department by 5:00 p.m. on the final filing date, 2) submitted online before midnight of the final filing date. 


To comply with the 1986 Immigration Reform and Control Act, Santa Cruz County verifies that all new employees are either U.S. citizens or persons authorized to work in the U.S.

Some positions may require fingerprinting and/or background investigation.

NOTE: The provisions of this bulletin do not constitute an expressed or implied contract.

An Equal Opportunity Employer