The supplemental questions are designed specifically for this recruitment. Applications received without the required supplemental information will be screened out of the selection process. Employment experiences referred to in your response must also be included in the Employment History section of the application.
NOTE: Please answer the question(s) below as completely and thoroughly as possible, as your answer(s) may be used to assess your qualifications for movement to the next step in the recruitment process.
1.
Describe your work experience as it relates to determining eligibility for CalFresh, Medi-Cal, CalWORKS, and General Assistance. Include your techniques for obtaining factual information.
2.
Describe your experience working with challenging clients in person and by phone. Be specific about your role, the situation, and the outcome.
3.
Describe your work experience using Microsoft and other computer applications/systems used in determining eligibility for public assistance programs. Include the type of functions you performed and your level of proficiency.
