The supplemental questions are designed specifically for this recruitment. Applications received without the required supplemental information will be screened out of the selection process. Employment experiences referred to in your response must also be included in the Employment History section of the application.
Answer the question(s) below as completely and thoroughly as possible, as your answer(s) may be used to assess your qualifications for movement to the next step in the recruitment process.
1.
How would you describe excellent customer service? Tell us about a time when you provided excellent customer service at your current or previous job.
2.
Describe your experience in a busy, fast-paced work environment. Include what tools and/or skills you use to stay focused and organized.
3.
Describe your work experience with an argumentative customer. What skills, abilities, or training did you use to diffuse the situation?
4.
List any coursework completed in bookkeeping or accounting. Include the name of each course, the educational institution, and the number and type (semester or quarter) of units completed through each course.
