The supplemental questions are designed specifically for this recruitment. Applications received without the required supplemental information will be screened out of the selection process. Employment experiences referred to in your response must also be included in the Employment History section of the application.
Please answer the question(s) below as completely and thoroughly as possible, as your answer(s) may be used to assess your qualifications for movement to the next step in the recruitment process.
1.
The department currently has three vacant Victim Services Representative positions: two in Advocacy and one in Claims. Please indicate your area of interest (Advocacy and/or Claims) and describe how your experience qualifies you to work in one or both of these areas. (Note: Your response to this question may be used to selectively certify the eligible list for the different vacancies based on your knowledge of the specialty area.)
2.
Describe your experience interpreting/applying regulations and policies to support clients in crisis, assisting them with reimbursement of financial aid and referral of human service programs in a direct service capacity.
3.
Describe your experience working with the Criminal Justice System and California Victim Compensation Program.
4.
Describe your public contact experience that demonstrates your ability to deal effectively with emotionally upset, hostile or uncooperative clients. Be specific about the type and frequency of the public contact.
