Park Services Officer (#TU3 )

$17.73-$19.95 hourly / $3,073.14-$3,457.93 monthly / $36,878.40-$41,496.00 yearly

Tasks may include, but are not limited to the following:
• Patrol park facilities and land areas under the jurisdiction of POSCS to provide visitor services, preserve natural resources, and maintain a safe recreational environment;
• Report law violations and injuries to the appropriate authorities;
• Enforce County park rules and ordinances by issuing verbal warnings or notifying appropriate authorities;
• Issue parking citations in authorized areas;
• Participate in and/or respond to emergency situations and assist in resolving incidents;
• Administer first aid and CPR;
• Interpret natural and historical features of the park to visitors;
• Answer questions and explain park policies and regulations;
• Respond to public inquiries, complaints, and suggestions, and refer information to appropriate sources;
• Collect fees, issue receipts, and account for collected funds;
• Gather park census data;
• Prepare written work logs, schedules, and incident reports;
• Inspect and maintain cleanliness of park facilities;
• May assist in the rescue of animals;
• Act as a lead worker over seasonal employees;
• May assist in training seasonal and new employees.

Knowledge of:

• Some knowledge of first aid, rescue, and resuscitation techniques.
• Some knowledge of effective public relations.
• Some knowledge of the principals and practices of natural resource conservation, park operations, or park visitor management.

Ability to:

• Communicate effectively with park staff, visitors, law enforcement agencies, and a variety of community groups.
• Deal tactfully and effectively with uncooperative or angry individuals.
• Understand, apply, explain and enforce park ordinances, rules and policies.
• Analyze situations accurately and adopt an effective course of action.
• Perform calmly and effectively in stressful or emergency situations.
• Perform first aid and cardiopulmonary resuscitation (CPR).
• Work Independently.
• Understand and follow verbal and written instructions.
• Handle money and make arithmetic calculations.
• Maintain records and prepare reports.
• Operate motor vehicles and drive defensively.
• Use equipment required to perform the job.
• Work in an outdoor environment, subject to extreme weather conditions, fumes, dirt and noise.
• Climb and walk on uneven surfaces for long periods of time.
• Lift 60 pounds; push, pull, or drag 145 pounds.
• Ability to swim may be required for some assignments.

Training and Experience:

Any combination of training and experience which would provide the knowledges and abilities is qualifying. A typical way to obtain these knowledges and abilities would be: One year of work experience which has involved interacting with the public in explaining rules or regulations, and tactfully dealing with hostile or angry attitudes; or two years of college level course work in park administration, forestry, public recreation, natural resource management, or a related discipline. License and Certificate Requirements: Possession of a valid California class C driver license is required at the time of appointment. Possession of valid Basic First Aid and CPR certificates within the first six months of employment.

Other Requirements: Fingerprint and records check will be performed for all incumbents in this classification. Park Services Officers will be required to wear a prescribed uniform and conform to personal grooming standards. Park Services Officers will be assigned to various park locations, and will be required to work rotating or irregular shifts.