Veteran Services Officer (#SR9 )

$47.09-$62.85 hourly / $8,162.11-$10,893.79 monthly / $97,947.20-$130,728.00 yearly

• Plan, direct and administer a comprehensive program to provide assistance to veterans;
• Maintain liaison with Federal and State veteran agencies, local veteran groups, welfare agencies, local and veteran hospitals, employment services, and community groups regarding veterans' rights and benefits;
• Develop and control the program budget;
• Delect, train and supervise a staff;
• Interpret local, State and Federal legislation affecting veterans;
• Advise and assist veterans and their dependents to obtain the rights and benefits provided by law regarding pensions, compensation, insurance, education, hospitalization, and rehabilitation;
• Prepare and present speeches to veterans and other civic groups;
• Prepare correspondence and reports.

Knowledge:

Thorough knowledge of:

• Provisions of Federal, State and local legislation, rules or regulations relating to all veteran benefits programs and applicable court decisions. Working knowledge of:
• Veterans Administration claims and appeal practices and procedures.
• Organizations and activities of the Veterans Administration and other veteran agencies and organizations.
• Interviewing and counseling techniques.
• Principles of administration, supervision and training.
• Community resources and organizations and their functions.

Some knowledge of:

• Budgeting procedures.

Ability to:

• Plan, develop and administer a comprehensive program relating to veteran services.
• Train, supervise and evaluate the work of subordinate staff.
• Interpret laws and regulations concerning the rights and benefits of veterans and their dependents and advise and counsel clients accordingly.
• Interview clients.
• Prepare or assist clients in the preparation of appropriate forms and correspondence.
• Assemble, organize and present in written and/or oral form, comprehensive reports containing alternative solutions and recommendations regarding specific resources, plans and policies pertaining to veterans services.
• Establish and maintain cooperative working relationships with diverse groups/populations, department heads, State, Federal and political contacts.
• Speak before large groups of citizens.
• Prepare and monitor a budget.

Education and Experience:

Any combination of education and experience which would provide the required knowledge and abilities is qualifying, unless otherwise specified. A typical way to obtain the knowledge and abilities would be:

Three years of experience in a local, State or Federal government veterans program or a federally recognized veterans service organization counseling veterans on a variety of rights and benefits, at least one year of which must have included administrative responsibilities.

Special Requirements/Conditions:

• License Requirement: Possession of a valid California class C driver license, or the ability to provide suitable transportation which is approved by the appointing authority.
• Other Special Requirements: Must be a veteran in accordance with the California Military and Veterans Code.

EST:8/90; REV:2/08, 9/94 Analyst: CE