Apply as a Transfer/Demotion applicant

$60.11-$80.53 hourly / $10,419.00-$13,958.00 monthly / $125,028.80-$167,502.40 yearly


  Under general direction to plan, organize, direct, coordinate and evaluate the programs of a service division of the Human Services Department; and to do other work as required.

Distinguishing Characteristics

Positions in this class are responsible for developing, administering and evaluating a service program area identified as a division within the Human Services Department such as Employment Training Services or Eligibility Services. This class is distinguished from the Assistant Human Services Department Director in that the latter assists the Department Director with over- seeing the overall coordinated services and functions of the Department and assumes full responsibility in the absence of the Department Director. This class is distinguished from Division Director-Social Service Programs in that the latter has responsibility for all social services programs which include those characterized by complex, highly visible and sensitive services.

Typical Tasks

Establishes and maintains goals, objectives, and plans for carrying out division functions consistent with overall Department  goals; coordinates and directs through subordinate managers and supervisors the work of staff engaged in providing an integrated program of Eligibility Services or Employment Training Services; works closely with management and supervisory staff of the division, Department, and other departments to coordinate and integrate services, resolve administrative problems and develop joint procedures; analyzes divisional work activities and programs, conducts or directs studies of systems and procedures, evaluates divisional policies, services and systems and formulates needed improvements; directs and participates in the formulation and preparation of the divisional budget; monitors divisional budget; may direct a decentralized fiscal management component which includes the disbursement of funds, general accounting functions, ledger activity, requisition, purchase orders and other complex fiscal procedures; represents the division in dealing with other departments, agencies, private businesses, and community groups and organizations; directs and evaluates the work of the subordinate management and/or supervisory staff; develops division programs, contracts, grant agreements and memoranda of understanding; reviews and evaluates services and develops corrective actions as necessary; appears before the Board of Supervisors to present plans, projects and policies; serves on County and State task forces, committees and commissions and provides staff support for selected groups; testifies at the State level concerning proposed legislation and programs; develops division position statements for presentation to governing bodies, agencies and departments; performs special assignments as directed; prepares reports and correspondence; attends and/or conducts meetings and conferences; may develop funding sources through grant proposals and other resources; may direct a decentralized fiscal management component which includes the distribution of funds, general accounting functions, ledger activity, requisition, purchase order and other fiscal procedures

Employment Standards


Thorough knowledge of:
  • program planning, administration, coordination and evaluation.
  • the principles and practices of public administration.
  • the functions and services of the assigned division's programs.
  • the principles and practices of supervision, training and personnel management.

Working knowledge of:

  • local government organization and operations and of the interrelationships between County, Federal and State government and community organizations concerned with the delivery of the assigned division programs' services.
  • community needs and public and private community resources providing services related to the assigned division's programs.
  • budgeting and fiscal control, especially pertaining to the assigned division programs' services.
  • administrative problems and issues involved in the operation of a large division and agency.
  • the laws and regulations pertaining to programs included in the assigned division.
  • current developments and trends in the assigned division programs' services field.
  • grant proposal writing and legislative processes related to developing funding sources may be required for some positions.

Some knowledge of:

  • the application of data processing to program operations.
  • contract negotiation and administration for some positions.
  • decentralized fiscal management for some positions.

Ability to:

Plan, organize, and direct, through subordinate managers and supervisors, the activities of a large staff engaged in the administration of the division programs;

  • Exercise initiative, ingenuity, and sound judgment to solve difficult administrative and personnel problems;
  • analyze, interpret, and explain complex regulations, laws,
  • court decisions and directives affecting division programs;
  • Evaluate programs;
  • Express division positions effectively in oral and written form;
  • Develop and coordinate functions among division, departments and agencies;
  • Establish and maintain effective working relationships with others;
  • Interpret and explain division operations and programs to other departments, agencies and community groups;
  • Speak effectively before groups;
  • Prepare and monitor contracts and budgets;
  • Provide professional consultation and program leadership;
  • Train and orient staff;
  • Develop, negotiate and monitor funding sources for some positions;
  • Direct a decentralized fiscal management component for some positions.

Training and Experience: Any combination of training and experience which would provide the required knowledge and abilities is qualifying. A typical way to obtain these knowledge and abilities would be:

  • Three years of responsible administrative or management experience which would demonstrate application or possession of the required knowledge and abilities listed above.
  • A Master's Degree in Business or Public Administration, Social Services or Social Work, or closely related field, may be substituted for one year of the required experience.


Possession of a valid California Class C Driver's License or the employee must be able to provide suitable transportation which is approved by the appointing authority.


Benefit Status: 08

Occupational Category:  66

Workers Comp Code: 0053 

EEOC Code:  01
Analyst: PT, TC
Dates Revised: 8/96, 7/04


CLASS: SP5; EST: 6/9/2009; REV: 9/1/2015;