Apply as a Re-employment/Re-entry applicant
$39.54-$52.76 hourly / $6,853.00-$9,145.00 monthly / $82,243.20-$109,740.80 yearlyUnder direction, plans,
coordinates, organizes, and directs the appeal and complaint activities of the
Human Services Department; represents the County in client appeals of services
and public assistance determinations; acts as an administrative law judge in
general assistance appeals and discrimination complaints; and performs other
work as required.
The incumbent in
this single position class is responsible for administering the fair hearing
and complaint programs of the Human Services Department. The incumbent
represents the County in dealings with the State on fair hearings and complaint
matters; is designated the agency civil rights coordinator and acts as an
administrative law judge.
· Supervises, trains, and evaluates
subordinate staff;
· Reviews requests for fair hearings
from claimants;
· Determines whether appellant is eligible
for aid paid pending the results of the hearing;
· Reviews case files to determine
whether agency actions are in conformance with regulations;
· Researches applicable laws and
regulations and contacts the State for interpretation on questionable issues;
· Consults with management and staff, as
needed, to gather additional details; if corrective action is necessary,
notifies the appropriate supervisor;
· Holds pre-hearing meetings with
appellants and staff to resolve matters outside of the hearing process;
· Prepares written presentations setting
forth the County's position with regard to issues being appealed;
· Presents the County's position,
including the authority to stipulate and make binding agreements in the
hearing;
· Subpoenas witnesses and ensures that
necessary documents are available at the hearing;
· Reviews State decisions for
inconsistencies with regulations and factual information and develops written
justification for a rehearing; forwards decision to appropriate supervisor and
assures compliance;
· Investigates and hears discrimination
complaints;
· Analyzes, researches, and implements
non-discrimination regulations for the Workforce Innovation and Opportunity Act
(WIOA);
· Provides supervision, direction, and
guidance in matters related to applicants’ and recipients’ civil rights;
· Conducts administrative hearings;
· Serves as an administrative law judge
at hearings and renders decision granting or denying claims;
· Acts as liaison with County Counsel on
matters relating to state and evidentiary hearings;
· Recommends policy and/or other changes
on items related to appeals;
· Represents the agency at meetings and
conferences;
· Prepares position papers, reports, and
correspondence.
Knowledge
of:
Thorough
knowledge of:
Working knowledge
of:
Some knowledge of:
Ability
to:
Education
and Experience:
Any combination
of education and experience, which would provide the required knowledge and
abilities, is qualifying, unless otherwise specified. A typical way to obtain
these would be:
· Equivalent to a bachelor’s degree from
an accredited college and two (2) years of experience equivalent to the class
of Benefits Representative Supervisor, Assistant Fair Hearing Officer or above
with the County of Santa Cruz.
OR
· Six years’ experience equivalent to
the class of Benefits Representative Supervisor, Assistant Fair Hearing Officer
or above with the County of Santa Cruz.
Special
Requirements/Conditions:
PREVIOUS
CLASS TITLES:
None
Benefit Status: 11
EEOC Job Category: 03
Occupational Grouping: 64
Workers' Comp Code: 0053