Senior Health Services Manager (#PJ7 ) $60.05-$79.82 hourly / $10,408.47-$13,835.20 monthly / $124,904.00-$166,025.60 yearly
Definition
Distinguishing Characteristics
Typical Tasks
- Plans, organizes, directs, administers, and evaluates assigned major health programs;
- Participates with Division Directors in planning, implementing, and evaluating the quality and effectiveness of client care, support services, and administrative services;
- Negotiates and enacts inter-agency service agreements;
- Provides technical assistance and support to other service providers;
- Prepares program budgets in conjunction with the Division Director;
- Reviews staffing and resource needs;
- Acts as liaison and major resource person for assigned program areas and the community, other agencies, organizations, and State and Federal government;
- Attends and participates in inter- and intra-agency meetings, State conferences, workshops, and professional exchanges;
- Negotiates and develops contracts with outside organizations and companies to provide services to agency clients;
- Prepares proposals for grants and other funding sources to support program areas;
- Conducts staff meetings, workshops, and conferences to communicate policies and monitor program activities and effectiveness;
- Advises staff, interviews, selects, hires, and evaluates professional and support staff;
- Plans and oversees orientation, training, development, and supervision of staff;
- Monitors and evaluates program quality and effectiveness in terms of client services, agency goals and objectives, and fiscal/regulatory constraints;
- Compiles and analyzes data and presents conclusions;
- Prepares written and oral reports;
- Monitors and oversees preparation of complex reports and records;
- Reviews difficult health and case management problems;
- Performs long- and short-range planning, including implementation of major new initiatives.
Employment Standards
EMPLOYMENT STANDARDS
Knowledge of:
Working knowledge of:
- theories, principles, goals and objectives of health programs and administration;
- principles, practices, funding sources, laws and regulations, and administrative requirements in the program area to which assigned;
- principles, practices and techniques of program planning, development and evaluation;
- principles and procedures of budget preparation and monitoring, including budgets involving grants, contracted services, and State and Federal funding;
- principles, and techniques of supervision and management;
- techniques of contract negotiation and monitoring;
- social, economic, cultural and other issues impacting assigned program area;
- current developments, community resources, and medical resources in the program to which assigned.
- Information systems and software to support program area.
Ability to:
- plan, organize, coordinate, and evaluate complex program activities and diverse staff;
- train, supervise, evaluate the work of a multi-disciplinary professional and technical staff;
- direct and coordinate program activities;
- prepare and present a variety of periodic and special reports of both a professional and administrative nature;
- develop and monitor short and long range budget plans that accurately reflect program needs;
- identify the need for, and develop proposed changes in current program practices, policies, and procedures;
- analyze, evaluate and develop specialized programs, grants or contract request;
- apply accepted management principles and techniques to problems and is sues;
- build coalitions among groups with differing needs and objectives;
- analyze and evaluate data and information, and make appropriate recommendations;
- establish and maintain effective working relationships with a variety of individuals and groups;
- communicate effectively in both oral and written forms, and convey complex and technical terminology and concepts in an understandable manner.
- use a range of computer software.
Education and Experience:
Any combination of education, training and experience that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Possession of a Bachelor's degree from an accredited college or university in health care administration, a public health field, health science, nursing, psychology, social work, marriage and family counseling, life sciences or physical sciences, or in a management field, such as public or business administration. Some positions may require a Master's degree pursuant to State law.
AND
Three (3) years of Supervisory or management experience in the specific program area to which the position is assigned.
Special Requirements:
License Requirement: All positions require possession and maintenance of a valid California class C driver’s license or the ability to provide suitable transportation approved by the appointing authority. Some positions require one of the following licenses or certificate issued by the State of California: Clinical Psychologist; Registered Nurse; Public Health Nurse; Clinical Social Worker; or Marriage Family and Child Counselor. If licensed in another state, State of California licensure must be obtained within eighteen (18) months from the date of employment.
Special Working Conditions: All assignments: Exposure to infections which may cause chronic disease or death may occur in the course of physical intervention to control client behavior; contact with potentially hostile or violent individuals. Juvenile Hall and Acute/Emergency Services assignments: Exposure to noise, such as people yelling. Children's Service assignment: Exposure to disturbing material, such as photos of abused children.
Note: This classification has a 6 month probationary period.
EST: 11/97 REV: 7/04 Analyst: TC, PH
Miscellaneous
Bargaining Unit: 11
EEOC Job Category: 02
Occupational Grouping: 57
Workers' Comp Code: 0290
CLASS: PJ7; EST: 11/1/1997; REV: 7/1/2004;

