Under general direction, is responsible for supervision, coordination, and oversight of Laboratory Assistant/Phlebotomists; monitors and coordinates breaks for other lab assistants; trouble shoots and problem solves errors within various lab related record systems; performs venipuncture and specified tests to obtain specimens; receives specimens, reviews specimen labeling, checks condition of specimens; processes and distributes collected specimens; performs clerical work; and performs other duties as required.
This single class position is the supervisory level in the Laboratory Assistant/Phlebotomist series. Incumbents in this classification supervise and evaluate the work of Laboratory Assistant/Phlebotomist while also providing direct services to clients. This classification requires an advanced level of professional knowledge in laboratory operations. The Supervising Laboratory Assistant/Phlebotomist differs from the lower level classification of Laboratory Assistant/Phlebotomist in that the latter spends the majority of time obtaining specimens while the Senior Laboratory Assistant/Phlebotomist provides direct supervision over the former and spends time coordinating error resolution with various lab record systems in addition to other duties. The Senior Laboratory Assistant/Phlebotomist works more independently and at a higher level of proficiency than the journey level Laboratory Assistant/Phlebotomist.
Supervise, train, and evaluate Laboratory Assistant/Phlebotomists; coordinate error resolution with various lab record systems; track and gather information on quality assurance; perform venipuncture and finger sticks on patients of varied ages who may be carriers of infectious agents, or who may be hostile or unstable; receive specimens from patients and staff, check for condition and necessary information, and distribute specimen to the appropriate staff; operate centrifuge to spin blood; greet patients and obtain information such as fasting times, medication and insurance; insure that paper test requisitions have all required information; insure that laboratory procedures and policies are adhered to daily; maintain a clean, well-stocked phlebotomy room; enter test information into the computer and search computer files; work with Lab Director and other lab or clinic staff to develop new workflows and processes; coordinate the daily work duties, assignments and breaks of other lab assistants; train new and current employees on routine lab assistant duties; answer phone and direct calls and perform related clerical tasks.
Working knowledge of: ·
Some knowledge of:
Education and Experience:
Any combination of education and experience, which would provide the required knowledge and abilities, is qualifying, unless otherwise specified. A typical way to obtain these would be:
Two years of full-time experience working in a medical laboratory with duties of the type and level of the Laboratory Assistant/Phlebotomist in the County of Santa Cruz Health Services Agency or related health agency/institution which has provided the required knowledge and training.
Training in supervisory techniques or supervisory experience is highly desirable.
Special Requirements/Conditions: License/Certificate:
Special Working Conditions:
Continuous exposure to: infectious agents which can cause chronic disease or death; allergens and irritants such as latex, talc, soaps, lotions and water which can cause reactions such as dermatitis; chemicals such as bleach, formaldehyde and mineral acids/ bases; and offensive odors such as urine, feces, and vomit.