ORGANIZATIONAL DEVELOPMENT ANALYST - HSD (#DV8 ) $46.59-$63.37 hourly / $8,075.00-$10,984.00 monthly / $96,907.20-$131,809.60 yearly
Definition
Distinguishing Characteristics
Typical Tasks
- Develop, update, and oversee implementation of organizational development strategies and gap analysis, analyze trends and make recommendations for systems or business processing changes;
- Carry out organization assessments, make recommendations for change, helps design new structures and work to redesign management processes;
- Engage leadership and staff in strategic development of organizational development initiatives to improve engagement, leadership development and morale;
- Design, develop and implement various staff engagement plans, core competencies, professional development plans and on-boarding programs;
- May work with Human Services divisions to assist and help facilitate business processes and organizational changes;
- Implement workgroups as needed to assess and recommend practice changes that will enhance workforce development , and support program goals objectives;
- Collect and analyze data and work with Staff Development and Quality Improvement to identify areas where process improvement efforts are needed to solve organizational issues;
- Develop and recruit for employee mentorship program;
- Prepare and present various reports, recommendations, and studies with a strategic perspective for future programming;
- Coordinate materials for County managers and employees on various topics, such as performance management, leadership skills, supervisory skills, communication skills, time/priority management, customer service, and process improvement;
- Identify and provide feedback on employee training opportunities;
- Design and implement surveys to assess employee development needs;
- Coordinate the design, development, and implementation of the Human Services Departments professional development plan;
- Provides consultation for department-wide managerial development and make recommendations regarding professional development programs;
- Collaborate with department divisions to develop a system for tracking and reporting training participation in order to provide statistical data and monitor departmental/individual progress toward employee goals;
- Produce periodic progress reports on the implementation of organizational development programs;
- Develop operational standards, policies, and procedures;
- Develop and manage employee recognition programs;
- Design, launch and maintain departmental podcast, social media pages and facilitates the development of web page development strategies;
- Develop and organizes training manuals, multimedia visual aids, and other materials;
- Support county departments and community partners by sharing organizational development initiative processes and assist them in developing similar processes;
- May supervise, assign, review and evaluate the work of assigned support staff.
Employment Standards
Knowledge:
Thorough knowledge of:- Principles and practices of public administration and organization;
- Principles and practices of leadership, motivation, and team building;
- Principles and practices of research and analysis;
- Effective organizational and employee development strategies and techniques;
- Methods and techniques of conducting analytical studies and developing recommendations;
- Optimal business practices for an internal organizational development business.
- Workforce planning and development strategies;
- Large system approaches and strategies;
- Effective training methods and learning processes;
- Effective communication skills and interpersonal relations;
- Contemporary software technology.
- The principals and practices of staff supervision and training;
- Principles and practices of diversity, inclusion, and equity.
Ability to:
- Effectively gather, analyze, and report on training and related data utilizing computers to produce documents such as correspondence, flow charts, graphic designs and statistical data using PC based applications;
- Prepare and present staff development recommendations for administrative and management staff;
- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems;
- Identify recruitment and retention issues and implement improvement strategies;
- Increase professional development opportunities, employee satisfaction and overall morale;
- Develop and maintain effective working relationships;
- Make effective presentations to individuals and groups;
- Research and analyze workforce needs and trends;
- Assess organizational issues and utilize appropriate interventions for change;
- Interpret and apply federal, state, and local policies, laws, and regulations;
- Communicate clearly and concisely, both orally and in writing;
- Respond appropriately to workplace conflicts/complaints.
Training and Experience:
Any combination of training and experience which would provide the required knowledge and abilities is qualifying. A typical way to obtain these knowledge and abilities would be:
Bachelor’s degree from an accredited college or university with a major in Business or Public Administration, Organizational Development, Social or Behavioral Science or closely related field and three years of professional administrative/analytical work experience that includes specialized experience involving workplace training, employee development or organizational development.
CLASS: DV8; EST: 3/1/2021;