Central Collections Supervisor (#BY8 )

$44.12-$58.91 hourly / $7,647.32-$10,210.87 monthly / $91,769.60-$122,532.80 yearly

• Plans, assigns and coordinates work of subordinates engaged in collecting delinquent unsecured property tax, delinquent and other receivable accounts of a number of departments,
• Performing field work to obtain payments or liens and to secure or seize personal property for sale in settlement of tax accounts,
• Performing general clerical work in setting up accounts,
• Maintaining records, processing liens for recording,
• Preparing legal forms for filing and processing court actions on accounts,
• Preparing billings for bankruptcy and probate filings,
• Performing clerical accounting duties in processing collection receipts for deposit,
• Maintaining controls of collection receipts and accounts;
• Selects, trains, supervises and evaluates subordinate staff;
• Studies and determines the feasibility of incorporating department collection functions into the centralized program;
• Analyzes and establishes procedures and systems for new collection programs;
• Consults with data processing personnel to plan and develop computer based systems for collection management; negotiate and approve settlements of accounts and repayment schedules;
• Revises account records and recommendations on court actions prepared by subordinates;
• Prepares complaints;
• Refers cases to County Counsel for approval;
• Testifies in administrative and court proceedings; authorizes distribution of collection receipts to accounts; coordinates other departments on the receipt of accounts;
• Authorizes field visits to obtain payment and liens to seize and secure personal property for tax purposes;
• Works with title companies to release liens;
• Establishes priorities and schedules work to meet deadlines;
• Assists subordinates to handle difficult or unusual problems;
• Reviews work of subordinates for completion, accuracy and conformance with applicable laws and procedures;
• Develops and implements new procedures as required and prepares procedure manual;
• Prepares correspondence and reports;
• Serves as a resource to subordinates and employees in other departments on collection matters; supervises the maintenance and control of records;
• May provide vacation and other temporary relief for other classes as required

EMPLOYMENT STANDARDS

Knowledge:

• Thorough knowledge of collection methods and techniques;
• Working knowledge of office organization, procedures and practices;
• Working knowledge of standard legal procedures used in collections;
• Working knowledge of the principles of supervision and training;
• Working knowledge of financial record keeping and billing procedures;
• Working knowledge of investigative procedures necessary in collecting delinquent accounts;
• Some knowledge of accounting clerical methods and techniques;
• Some knowledge of laws pertinent to the legal seizure of property;
• Some knowledge of data processing systems as used in the administration of centralized collections record keeping system.

Ability to:

• Plan, assign, supervise and coordinate the work of subordinates performing a variety of collection and support functions;
• Select, train and evaluate subordinate staff;
• Devise and adapt work procedures to meet changing needs;
• Read, interpret and apply laws, rules and regulations pertaining to the legal collection of funds and seizure of property;
• Establish and maintain cooperative working relationships with subordinates, the public, and others contacted in the course of work;
• Prepare and present small claims action in court;
• Prepare reports and correspondence.

Training and Experience: Any combination of training and experience, which would provide the required knowledge and abilities, is qualifying. A typical way to obtain these knowledge and abilities would be:

Two years of professional experience in collections or financial, credit or loan investigation. EST: 9/77 REV: 1/15, 4/83 Analyst: MM, JAD