Project Summit- Vehicle Support Engineer

in cooperation with

Florence Darlington Technical College

is assisting with the recruitment and training for

INEOS Automotive is a British vehicle manufacturer created by INEOS Founder and Chairman Sir Jim Ratcliffe to build a rugger, no-compromise 4x4 focused on utility, durability, and off-road capability rather than comfort and styling trends of modern SUVs. Working with industry-leading partners including Magna Steyr for engineering and BMW for their powertrains, INEOS developed the Grenadier from the ground up.

Today, INEOS Automotive combines British design philosophy with German engineering expertise to produce the Grenadier, a purpose-build 4x4 designed for serious work, adventure, and challenging terrain.

Potential employment opportunities exist for:

Vehicle Support Engineer

Working closely with the wider Regional Team, INEOS Grenadier Retailers, Customers in Region and Global Technical Team. The Vehicle Support Engineer will be responsible for day-to-day vehicle support, from a Technical Service Engineering perspective, whilst ensuring the vehicle’s uptime remains the key focus partners are enabled to support customers in the very best way. Working with external partners and several internal partners and stakeholders, the position will be vital in ensuring customer brand confidence is maintained whilst also identifying process improvement opportunities.

Responsibilities include (but are not limited to):

• This role will ensure that the Customer remains at the centre of all the aspects required.
• Work closely with the Aftersales team and the Technical Service Engineering team to implement processes and structures across inter divisional and wider Ineos Automotive teams.
• Undertake field visits to retailers and customers, support press/special events in region, often with short notice and in accordance with internal process.
• Analysis of root cause issues to identify opportunities to enhance quality whilst reducing claims and repairs in close collaboration with technical service team.

What we are looking for:

• Significant (8-10yrs) Aftersales and Technical service engineering-based business experience, which could include vehicle manufacturer or wide motor trade experience.
• Recognizable technical qualification or experience-based equivalent.
• Broad experience, in many, if not all Automotive Technical Service Engineering and Aftersales disciplines.
• Automotive aftersales background, have strong diagnostic and analysis skills and be able to work to a very wide scope of expectations and wear many different hats.
• Able to use, understand and develop Technical and Aftersales tools, diagnostic equipment & strategies for best practice.
• Very strong drive for continuous improvement- a Kaizen mentality.
• Customer (internal & external) service skills, which include relationship building across departments and functions.

Apply now!

 An Equal Opportunity Employer