Project Summit- Parts & Accessories Distribution Specialist

in cooperation with

Florence Darlington Technical College

is assisting with the recruitment and training for

INEOS Automotive is a British vehicle manufacturer created by INEOS Founder and Chairman Sir Jim Ratcliffe to build a rugger, no-compromise 4x4 focused on utility, durability, and off-road capability rather than comfort and styling trends of modern SUVs. Working with industry-leading partners including Magna Steyr for engineering and BMW for their powertrains, INEOS developed the Grenadier from the ground up.

Today, INEOS Automotive combines British design philosophy with German engineering expertise to produce the Grenadier, a purpose-build 4x4 designed for serious work, adventure, and challenging terrain.

Potential employment opportunities exist for:

Parts & Accessories Distribution Specialist

Reporting to the Parts & Accessories Distribution Manager, the Parts & Accessories Distribution Specialist is the primary point of contact for Dealers and field team members across the US, Canada and Mexico on day-to-day parts and accessories questions. This role keeps parts and accessories moving smoothly for our retail partners and field team by providing timely and accurate support and helping resolve issues quickly.

Responsibilities include (but are not limited to):

• Serve as the primary point of contact for Dealers and field team members, answering day-to-day parts and accessories questions.
• Handle Dealer support tickets, including ETA requests, all parts related questions and other regional needs.
• Act as the main liaison between Dealers, field teams, global aftersales HQ including parts technical and engineering teams.
• Handle custom duty invoice processing, PO creation and good receipting in collaboration with the Finance team.
• Lead and support all aftersales parts related activities, such as accessory and sales initiative planning and allocation.
• Support process improvement initiatives that streamline day-to-day operations for the Americas team.

 What we are looking for:

• 5 to 7 years of parts experience.
• Experience in automotive aftersales, parts operations or a customer facing support role preferred.
• Strong customer service skills and comfort supporting both internal and external stakeholders.
• Clear and responsive communicator across phone, email and chat.
• Detail oriented with strong organizational skills.
• Comfortable working with systems and ticketing tools, such as SAP.
• Ability to work well in a fast paced, field facing support environment.
• Occasional travel throughout the Americas region may be required.

Apply now!

An Equal Opportunity Employer