Placer Employment Opportunities

Sheriff's Communications Manager

Recruitment #2024-11836-01

Introduction


Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov.

POSITION INFORMATION

The Placer County Sheriff's Office is recruiting for the position of Sheriff's Communications Manager. This position will be responsible for managing and coordinating agency-wide public and media relations activities, operations, and programs on behalf of the Sheriff’s Office. The individual selected for this position will serve as the face of the agency and spokesperson for the Placer County Sheriff. This position will manage coordinated responses on behalf of multiple stakeholders and provide accurate and time sensitive public safety information to the community during critical incidents or emergency response efforts. Additionally, they will be responsible for providing advice and counsel on strategic communication matters to unified commanders to foster confidence in response and recovery operations, communicating critical safety instructions, pertinent status updates, and other information to maintain public safety.

To view the recruitment brochure for this exciting opportunity and its associated salary and benefits, please click here.

This unclassified position serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment.

This recruitment is open until filled. Interested applicants are encouraged to apply immediately. 

BENEFITS

Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.

Click here to view Management benefits.

For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website.

DEFINITION

To direct, manage, supervise, and coordinate the public and media relations activities, operations, and programs within the Sheriff’s Office; to serve as spokesperson for the Sheriff’s Office; to provide highly responsible and complex administrative support to the executive command staff; to provide accurate and time sensitive public safety information to the community through the media and other means during critical incidents or emergency response efforts in coordination with the Placer County Office of Emergency Services; and to develop strategic planning and policy development in the areas of communications, public relations, and media relations relating to public safety.

DISTINGUISHING CHARACTERISTICS

This classification functions at the manager level and as such recognizes a position that exercises full line and functional management responsibility for employees for a program area and assumes substantive and significant responsibility for Sheriff’s Office communications. 

This classification is distinguished from the Public Information Assistant in that the latter assists with a wide variety of countywide or department-specific communication initiatives and projects, as well as department-specific programs. In contrast, the Sheriff’s Communications Manager is a specialized classification that delivers time sensitive, on-call emergency response communications to the public. During critical incidents or emergencies, under Unified Command with the Placer County Office of Emergency Services, this position is responsible for providing advice and counsel on strategic communication matters to unified commanders to foster confidence in response and recovery operations, communicating critical safety instructions, pertinent status updates, and other information to maintain public safety. The Sheriff’s Communications Manager must possess knowledge of public safety-specific crisis communication strategies and manages all public and media relations activities on behalf of the Sheriff’s Office in coordination with external agencies and emergency or critical incident stakeholders. This classification is further distinguished from the Public Information Officer in that the latter primarily plans, organizes, directs, and manages the preparation and dissemination of information concerning the activities of Placer County as a whole and its respective departments. 

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from Sheriff or their designee. 

Exercises direct supervision over professional, technical, and clerical staff.

EXAMPLES OF ESSENTIAL DUTIES

Duties may include, but are not limited to, the following:

  • Plan, organize, and manage the communications, public relations, and media relations activities in support of the Sheriff’s Office; oversee and coordinate the allocation of designated resources; administer record keeping and reporting functions related to marketing, communications, and public relations on behalf of the Sheriff’s Office.
  • Advise executive management in the formulation, strategic development, implementation, and evaluation of the Sheriff’s Office communications, community and government relations, crisis management, and media relations programs, projects, and activities.
  • Develop the Sheriff’s Office marketing, communications, and public relations policies, procedures, and protocols for responding to and addressing issues relating to communication, public opinion, governmental and interagency relations, and legislative issues. 
  • Work in partnership with the Placer County Office of Emergency Services to develop a coordinated communication strategy and to engage the public in preparedness activities and disseminate critical and time-sensitive information to the public during emergencies or critical incidents. 
  • Serve as public safety spokesperson/representative during county-wide emergencies under the direction of Unified Command in coordination with the Placer County Office of Emergency Services. 
  • Analyze and evaluate the public's interest and extent of understanding of Sheriff’s Office programs and services through focus groups, surveys, and other methods.
  • Develop and implement communication plans and strategies that support the Sheriff’s Office priorities, objectives, and strategic plan to build trust with and ensure shared communication and flow of information with key stakeholders and the public. 
  • Oversee the Sheriff’s Office media relations program; review and produce news releases; direct the creation of media opportunities and develop story ideas; maintain personal contact with key media staff; develop talking points and advise the Sheriff, Undersheriff, and executive management on media related or public relations issues. 
  • Coordinate with the County Executive’s Office, Office of Emergency Services, and executive management on unified messaging during critical incidents. Serves in a leadership role during the activation of a Joint Information Center during major incidents. This includes the evaluation of information for public release to ensure compliance with security requirements and professional journalism standards. Gathers public sentiment and provides guidance on how to address issues as they arise. 
  • Partner with the County’s Director of Communications, and departmental public information staff to ensure all public and media communications are consistent. 
  • Build and maintain positive working relationships with the media, the County’s Director of Communications, other County employees and the public using principles of high-quality customer service. 
  • Develop communication response plans to emergencies, crises, and disasters; work with executive management, Sheriff, or their designee to identify and develop internal and external communication strategies and responses; develop talking points and emergency information for use in a crisis or disaster.
  • Oversee development of print and web communications; promote internal and external information sharing.
  • Represent the Sheriff’s Office and County to elected officials, other government agencies, non-profit organizations, community-based organizations, and the public; interpret and explain Sheriff’s Office programs, policies, and activities.
  • Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of public information, media relations, and other services as they relate to the area of assignment. 
  • Forecast budget needs for staff, equipment, materials, and supplies; monitor and control expenditures for unit; assist management with budget development and monitoring.
  • Prepare, review, and present staff reports, various management and information updates, and reports on special projects as assigned by the Sheriff or their designee. 
  • Maintain effective press and media relations; respond to difficult and sensitive public inquiries and complaints; recommend resolutions and alternative solutions.
  • Participate as a member of the management team; select, train, motivate, and evaluate assigned staff; provide or coordinate staff training.
  • Respond to and provide on-site media coverage for critical incidents which may require working prolonged or unusual hours. 
  • Perform related duties as assigned.

WORKING CONDITIONS

Work is performed in both an indoor office environment with controlled temperature conditions and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions and environmental factors related to law enforcement field work.

MINIMUM QUALIFICATIONS

Experience and Training:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: 

Experience: Four (4) years of increasingly responsible professional level communications, media, and/or public information experience including spokesperson responsibilities and/or developing and implementing public relations programs. Experience in crisis/emergency response situations is preferred. 

Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in English, journalism, marketing, communications, public relations, or a related field. 

Required License or Certificate: 
May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of: 

  • Principles and practices of public relations, communications, media relations social media campaigns, and community outreach and program development. 
  • Crisis communication strategies and emergency response roles. 
  • Methods and techniques for the development of press releases, talking points, newsletters, presentations, business correspondence, and information dissemination. 
  • Social media, web design, and graphic/visual presentation methods. 
  • Principles and techniques of establishing and maintaining good relations with news media and other public groups. 
  • Principles of good customer service. 
  • Pertinent local, state, and federal rules, regulations, and laws. 
  • Principles and practices used within a public information function. 
  • Principles and practices of supervision, training, and performance evaluations. 
  • Techniques used in preparing and delivering effective oral and written presentations. 
  • Photography, videography and audio production equipment and software.
  • Principles, techniques, and practices of journalism, expository prose, and editing; preparation, composition, layout, production, and dissemination of educational, informational, and promotional materials.
  • Principles and practices of budget monitoring and forecasting.
  • Modern office procedures, methods, and computer equipment.
Ability to:
  • On a continuous basis, know and understand all aspects of the job; identify, interpret, understand, analyze, apply, and explain complex and technical policies and procedures, numerical information, work papers, technical reports, and special projects; recall and utilize a variety of information; work under time pressure and complete a high volume of tasks with frequent interruptions; focus on a single task for long periods of time.
  • On a continuous basis, sit at desk or in meetings for long periods of time; walk, stand, bend, squat, climb, kneel or twist to reach equipment or when in the field; perform simple and power grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. 
  • Operate modern office equipment including computers, copiers, document scanners, fax machines, cell phones and/or other electronic devices. 
  • Plan, develop, implement, and review comprehensive media and public relations programs. 
  • Prepare written analysis, evaluation, summaries, recommendations, correspondence, and reports. 
  • Perform moderately complex mathematical and statistical calculations accurately. 
  • Supervise, train, and evaluate staff. 
  • Perform independent research; analyze and explain detailed information in a meaningful way. • Effectively use photography, videography, and other audio-visual tools. 
  • Exercise discretion and maintain confidentiality. 
  • Work odd or unusual hours as needed; be subject to emergency call out and unusual and prolonged work schedule in emergency situations or critical incidents. 
  • Make effective public presentations in routine and emergency situations. 
  • Establish and maintain effective working relationships with reporters, news media, other agencies, the public, county employees, and those contacted in the course of work. 
  • Work with various cultural and ethnic groups in a tactful and effective manner. 
  • Communicate clearly and concisely, both verbally and in writing.

MISCELLANEOUS INFORMATION

Length of Probation: 

This classification serves at the pleasure of the Appointing Authority and has no specific term and no right to continuous employment.

Bargaining Unit:

Management

FLSA Status: 

Exempt

CONDITION OF EMPLOYMENT

Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn.

EQUAL OPPORTUNITY EMPLOYER

Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over),  marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.

Conclusion

For questions regarding this recruitment, please contact Erica Priddle, Human Resources Analyst, at EPriddle@Placer.ca.gov or (530) 886-4656.


Click on a link below to apply for this position:

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