|Salary||$28.10 - $35.09/hour; $4,870.67 - $6,082.27/month; $58,448.00 - $72,987.20/year|
|Date Opened||11/6/2020 08:00:00 AM|
|Filing Deadline||11/23/2020 5:00:00 PM|
Permanent/Full Time (40 hrs/week)
Auburn Area (Applegate, Auburn, Colfax, Foresthill, Meadow Vista, Penryn)
|Additional Forms Required||
Veterans DD214 (if applicable)|
|HR Analyst||Lindsay Killian|
The Placer County Sheriff's Office dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic work stations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. Dispatchers are trained to provide lifesaving instructions over the phone through Emergency Medical Dispatch (EMD).
The center is staffed 24 hours a day, seven days a week. The current schedule is three 12-hour shifts each week and an eight hour shift every other week. Public Safety Dispatchers receive a competitive benefit package including 13 paid holidays per year, 12 paid sick days per year, generous contributions to CalPERS, and access to an employee assistance program. Dispatchers who work on holidays receive overtime compensation for the actual number of hours worked in addition to holiday pay. Shift differential pay of 7.5% is also paid to dispatchers who work swing and graveyard shifts. Full benefit details can be found below in the Benefits section of this posting.
Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view General benefits.
For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website.
To receive and transmit routine and emergency requests for law enforcement, fire, ambulance and/or emergency assistance and equipment in a coordinated and calm manner; to monitor public safety frequencies; to operate a variety of communications equipment including radio consoles and a computer aided dispatch system according to established procedures.
This is the entry level class in the Public Safety Dispatcher series. This class is distinguished from the journey level by the performance of the more routine tasks and duties assigned to positions within this series. Employees at this level are not expected to perform with the same independence of direction and judgment on matters as those allocated to the journey level. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees work under immediate supervision while learning job tasks.
Receives immediate supervision from a Supervising Public Safety Dispatcher and technical and functional supervision from higher level staff as needed.
Duties may include, but are not limited to, the following:
It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience: Two years of customer service experience which demonstrate a general aptitude for working with the public in an environment requiring multi-tasking, balancing competing priorities/demands, and extensive public contact. Experience with computer terminals and radio-broadcasting/communications equipment and/or experience within a law enforcement setting is desirable.
Training: Equivalent to the completion of the twelfth grade.
License or Certificate:
Written Examination (100%)
The written examination consists of the POST Entry-Level Dispatcher Selection Test Battery. T-scores received from this examination will determine applicant ranking on the eligible list. For more information regarding the Dispatcher Selection Test Battery, click here.
NOTE: Applicants who have already taken the POST exam within six (6) months of application submission date may attach their official score report notice (including agency name, exam name, exam date, and exam scores) to their application materials to forward their scores to Placer County. Different agencies use different cutoff scores for this exam. Therefore, it is possible for an applicant to pass the exam with one agency and fail it with another using the same score.
NOTE: Per California POST, applicants may not take the Dispatcher exam more than once within a thirty (30) day calendar period. Applicants who have already taken the Dispatcher exam within 30 days of a Placer County exam administration will not be permitted to test again. Please contact Preciosa Ayala-Burkhardt at (530) 886-4661 or email@example.com with any questions.
NOTE: Examinations are tentatively scheduled for the week of December 14th, 2020. Due to concerns related to COVID-19, the examination will be conducted in accordance with physical distancing guidelines in place at the time of the examinations. Applicants will be required to self-screen for symptoms of illness and wear face coverings at the examination site.
Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn.
The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.
Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here.
Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.
Tentative Recruitment Timeline:
11/06/2020 - Recruitment opens
11/23/2020 - Recruitment closes
Week of 11/30/2020 - Examination invitations sent
Week of 12/14/2020 - Examinations
Week of 01/04/2021 - Eligible list established
For questions regarding this recruitment, please contact Preciosa Ayala-Burkhardt, Administrative Technician, at firstname.lastname@example.org or (530) 886-4661.