Network, Telephone, and Media Groups
|Salary||$49.83 - $60.58/hour; $103,646.40 - $126,006.40/year|
|Date Opened||1/25/2019 4:30:00 PM|
|Filing Deadline||2/19/2019 5:00:00 PM|
Permanent/Full Time (40 hrs/week)
Auburn Area (Applegate, Auburn, Colfax, Foresthill, Meadow Vista, Penryn)
|Additional Forms Required||
Veterans DD214 (if applicable)|
|HR Analyst||Kelly Tourville|
Placer County is an exciting and dynamic local government, working innovatively with technologies to make daily improvements to the lives of our citizens and employees. Stretching from the Sacramento border to the west shore of Lake Tahoe, Placer County encompasses some of the most beautiful and scenic areas on the West Coast.
Placer County's Department of Information Technology is seeking a highly skilled professional to join the IT management team in the position of Information Technology Supervisor for the Placer County Network, Telephone and Media Services Groups. This position will lead a team of IT Analysts whom are responsible for daily operation and maintenance of the County Network, Telephony Systems, and Audio Visual Systems across 30+ locations throughout the county servicing 2,600+ employees and all county departments. The ideal candidate will have a strong technical background, proven troubleshooting ability, extensive IT customer service experience, the ability to make complex decisions and recommendations with minimal supervision, and use a high degree of initiative and independent judgment.
The candidate selected for this position will also be expected to:
The most important qualifications for this position are the strong ability to cooperate as the member of a team; to keep a positive attitude of customer service to the County’s constituents and employees in all situations; to understand how to exercise informal authority to influence, persuade, and resolve conflicts; to be a role model and mentor to staff; and to be a partner on the IT management team.
This position reports to an Information Technology Manager located in beautiful Auburn, California on a Monday through Friday 8:00 a.m. to 5:00 p.m. schedule. Placer County offers a full CalPERS retirement package, attractive medical, dental, vision and insurance plans in addition to a management compensation package and thirteen annual paid holidays.
Plans, organizes, directs, evaluates and supervises the activities of a group of professional and/or para-professional and technical information technology (IT) staff in one or more of the following technology disciplines: Application Development and Support, Business Systems, Network & Telecommunications, Database, Platform Technologies, and/or Technical Support duties that involve monitoring, installing, configuring and upgrading, modifying, troubleshooting, and repairing hardware, software and peripheral problems and supporting end users; or other technology area performing professional applications development and support, network support, information technology analysis/administration, and/or other related information technology analytical duties; performs the most complex work assigned to the classification series; and performs related duties as assigned.
This is a full, first-line supervisory-level class where incumbents work under general direction and broad policies wherein the preponderant responsibility assigned to positions is to directly supervise the operations and staff within an information technology work unit in addition to performing professional information technology work.
Receives general direction from an assigned manager.
Exercises direct supervision over assigned professional, para-professional, and/or technical personnel. In addition, may exercise supervision over assigned clerical/administrative personnel.
Duties may include, but are not limited to, the following:
It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.
Experience: Three (3) years of advanced journey level professional information technology experience comparable to Information Technology Analyst Senior or five (5) years of relevant journey level professional experience comparable to Information Technology Analyst II with Placer County or equivalent experience performing development and analysis in a comparable complex information systems environment, including project management experience. Prior lead or supervisory experience is desirable.
Training: Equivalent to the completion of a Bachelor’s degree from an accredited college or university with major coursework in computer science, information systems or a closely related field. Additional relevant technical experience that demonstrates the ability to perform analytical duties in assigned technology area may substitute for the required education on a year for year basis. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for all or part of the above-required education.
Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency.
Special Requirement: Depending upon assignment, demonstrated technical competency and/or certification pertaining to the information technology used by the appointing department may be required.
License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
NOTE: An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates who will move forward in this recruitment process. If needed, best-qualified consideration will be given to those candidates who demonstrate experience managing a team of network IT professionals as well as experience designing, administering and supporting enterprise data and telephone networks.
Work is typically performed in an indoor office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances; position occasionally requires travel to other locations. Work environments may include noise, dust, marked changes in temperature and humidity, and/or unpleasant odors.
Best Qualified Screening (PASS/FAIL)
An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. The criteria for this screening is listed as preference language under the note in the Minimum Qualifications section.
Training & Experience Rating (100%)
Based upon responses to the supplemental questionnaire, the applicant’s education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.
Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn.
The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.
Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here.
Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.
The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.
This Timeline is Tentative and Subject to Change:
02/11/2019 - Minimum Qualifications Screening
02/13/2019 - Best Qualified Screening (If Applicable)
02/15/2019 - 'Not Qualified' and 'Not Best Qualified' Notices Emailed
02/21/2019 - Training & Experience Scoring
02/25/2019 - Eligible List Established