Central Services Manager

This is a promotional recruitment. Only current, permanent County employees are eligible to apply.

To plan, organize, direct and manage the activities of the Central Services/Document Solutions Division within the County Executive Office, including printing services, mail/courier services, paper/forms inventory, forms management, recycling, and document destruction; to coordinate Central Services/Document Solutions activities with other divisions and departments; and to provide staff assistance to the Assistant County Executive Officer.

The Manager level recognizes positions that provide full line and functional management responsibility for a division or program area within a department.

Receives administrative direction from Assistant County Executive Officer.

Exercises direct supervision over technical and clerical personnel.

• Develop and implement Central Services/Document Solutions Division goals, objectives, policies, and procedures.
• Plan, organize, and direct Central Services/Document Solutions activities including in-plant offset lithographic printing operations; centralized quick-copy services using xerographic equipment; copy machines located in County departments; mail/courier services for County departments; centralized paper and forms inventory; forms management; recycling by County departments; and documents destruction.
• Direct, oversee and participate in the development of the Central Services/Document Solutions Division work plan; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
• Maintain an effective safety program for employees supervised, including formal and informal training and meetings.
• Prepare the Central Services/Document Solutions budget; assist in budget implementation; participate in the forecast of funds needed for staffing, equipment, materials and supplies; administer the approved budget.
• Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Department.
• Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
• Represent the Division to outside agencies and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary.
• Research and prepare technical and administrative reports; prepare written correspondence.
  Perform related duties as assigned.

Experience and Training: Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: Five years of increasingly responsible experience performing a broad range of duties which result in a practical knowledge of printing and mail services, including two years of supervisory or lead responsibility.

Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in public administration, business administration, print shop management, or a related field.

License or Certificate: May need to possess a valid driver's license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

Best Qualified Screening: An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. Best Qualified consideration will be given to those who demonstrate at least two years of supervisory or lead responsibility specifically in a Central Services/Document Solutions unit.

Knowledge of:

• Principles and practices of centralized printing operations, including the methods, tools and equipment used in offset printing.
• Principles of effective shop management; and scheduling work flow processes.
• Modern methods, techniques and equipment used in centralized print shop and mailroom environments.
• Principles of effective forms design.
• Principles and practices of leadership, motivation, team building and conflict resolution.
• Pertinent local, State and Federal rules, regulations and laws.
• Modern office procedures, methods and computer equipment.
• Principles and practices of policy development and implementation.
• Principles and practices of organizational analysis and management.
• Principles and practices of work safety.
• Budgeting procedures and techniques.
• Principles and practices of supervision, training and personnel management.

Ability to:

• Organize and direct the operations of the Central Services/Document Solutions Division.
• On a continuous basis, analyze budget and technical reports; interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem-solve Department related issues; remember various rules; and explain and interpret policy.
• On a continuous basis, sit at desk and in meetings for long periods of time.  Intermittently twist to reach equipment surrounding desk; bend, squat, climb, kneel and twist when operating equipment; and lift moderate weight; perform simple grasping, pushing, pulling and fine manipulation; use telephone and communicate through written means.
• Perform the most complex work of the Division.
• Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• Gain cooperation through discussion and persuasion.
• Interpret and apply County and Department policies, procedures, rules and regulations.
• Prepare and administer a budget.
• Supervise, train and evaluate personnel.
• Establish and maintain effective working relationships with those contacted in the course of work.
• Communicate clearly and concisely, both orally and in writing.

Best Qualified Screening (PASS/FAIL)

An application appraisal screening MAY be conducted to select a reasonable number of the best-qualified candidates. The criteria for this screening is listed as preference language under the note in the Minimum Qualifications section.

Oral Examination (100%)

The oral examination will be conducted by a panel of raters who will assess and rate the degree to which each applicant demonstrates the knowledge and abilities required for this classification. Applicants’ responses to a series of job related questions, as well as their education and experience, will be rated in relation to the requirements for this classification.

The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification.  For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.

Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.

The following information represents benefits currently available to permanent Placer County employees and may be subject to change.  It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.

Click here to view benefits for Management bargaining unit