Placer Employment Opportunities

Enterprise Resource Planning Analyst

Recruitment #2019-11784-02

Introduction

Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, westward through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play and learn. For more information about Placer County, please visit www.visitplacer.com.

POSITION INFORMATION

The Auditor-Controller’s Office is looking to fill an Enterprise Resource Planning (ERP) Analyst position to support the Workday application.  Support team members work out of the Sunset Office in Rocklin. Requests to work a 9/80 schedule, or another type of flex schedule, may be considered.     

ERP Analysts will either be assigned to support the financial or HR/payroll modules of Workday by participating in the design, development, implementation, and maintenance of the Workday system.  Incumbents will collaborate with subject matter experts and management staff to define and document business requirements and then translate and implement those requirements into business solutions within the financial or HR/payroll modules of the Workday system.  

Typical duties for the financial modules will include but are not limited to: ensuring transactions and reports reflect accurate GAAP accounting data and financial statement presentation; gathering and documenting requirements and data for Workday reports; implementing, documenting, and testing Workday tasks, business processes, and integrations; completing setup and design of Workday and Business Intelligence reports; completing setup and configuring Accounts order management/inventory, purchase order, capital and trackable assets, payable/receivable, deposits, expenses, bank reconciliations, grants and projects, and budgets; write procedures and job aids; perform testing prior to Workday releases, analyzing the results and impacts to existing business processes; and conducting training for end users.

Typical duties for the HR/PR modules will include but are not limited to: translating business requirements into automated business processes and ensuring Workday functionality is working as designed.  Tasks include reviewing release notes, staying current on labor laws and County Code, Labor Agreements (MOU’s) and local law and analyzing their impact on system functionality; active participation in the bi-weekly time tracking/absence and payroll process; provide systematic support during the open enrollment benefits process and year end payroll processes; evaluate additional and enhanced functionality in order to streamline business process for end users; write procedures and job aids; perform testing for Workday releases, analyzing the results and impacts to existing business processes; assisting in the development of custom reports and the identification of Workday standard reports; respond to requests from the Workday Help email Inbox; and conducting training for end users.  Position may support on or more of the HR/Payroll modules which could include Time Tracking, Absence, Benefits, HCM Core, Compensation and Payroll.

The current vacancy is assigned to support the financial modules.

This position requires three years of experience in finance/accounting or HR/payroll AND one year of experience interpreting and analyzing information system requirements related to finance/accounting or HR/payroll.  Equivalency to a bachelor’s degree is also required, but please note that additional, relevant work experience may be substituted for the degree requirement on a year-for-year basis.

The eligible list resulting from this recruitment will be used to fill current and future vacancies as needed.

Placer County offers a comprehensive benefits package to employees. To learn more click here.

DEFINITION

To perform a variety of professional level duties in the design, development, implementation and maintenance of the Countywide Enterprise Resource Planning (ERP) system in response to business needs in a specific functional area, such as fiscal/accounting or human resources/payroll; to act as a liaison between technical support staff and end users in order to create end user business solutions within the Countywide ERP.

DISTINGUISHING CHARACTERISTICS

This is the full journey level class within the ERP Analyst series.  Employees at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies within the work unit.  This class is distinguished from the Senior ERP Analyst in that the latter has over-all responsibility for assigned function-specific support teams, performs highly complex and difficult analytical duties, and exercises direct supervision over lower level ERP staff.   

This series is distinguished from other County class series by the combination of both application specific functional knowledge and business process (operational) familiarity required to perform associated duties, and are allocated exclusively to the ERP support division of the Auditor-Controller’s Office.  The ERP Analyst differs from classifications in the Information Technology (IT) series such as IT Specialist and IT Analyst in that the IT classifications require technology-based expertise in areas such as design, construction, analysis and maintenance of application software programs and codes, hardware platforms and equipment, and designing, programming, and coding, without the functional business expertise in areas such as the general ledger, billing, procurement, accounts payable/receivable, cash receipts, bank management, budget management, core human resources, position control, leave management, compensation, benefits administration, time tracking, payroll, financial reporting and regulatory reporting. 

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from higher level management staff.    

May exercise technical and functional supervision over lower level or project team staff.

EXAMPLES OF ESSENTIAL DUTIES

  • Define and document County business requirements through discussions with executive and management staff and end users; create, document and maintain County business processes and troubleshoot ERP system issues in collaboration with County technical support.
  • Translate County business requirements into business solutions utilizing the ERP system; identify opportunities for improvements and increased functionality.
  • Automate business processes by using system delivered business processes to automate workflow approval processes and maximize the configurable functionality within the system.
  • Serve as a liaison between department end-users, analysts, information technology staff, and vendors in analyzing, designing, configuring, testing and maintaining the ERP system in order to ensure optimal system performance and meet County business requirements.
  • Track functional upgrades in new releases of ERP software; educate end users on new functionality and implement new functionality upon request.
  • Create integration design requirements and specifications in coordination with end users and the technical staff in the ERP Support Organization and/or the IT Department; develop and coordinate acceptance criteria with end users.
  • Create custom report design requirements and specifications in coordination with end users and the technical staff in the ERP Support Organization; develop and coordinate acceptance criteria with end users.
  • Collect data, research topics, and gather information in the completion of studies; and make recommendations based on studies regarding business solutions in the ERP System.
  • Develop and manage project plans to implement business solutions; monitor and communicate progress of project.
  • Set and maintain application level security; develop and administer security definitions and profiles.
  • Consult and coordinate with information technology and/or system vendors to resolve application/system problems.
  • Enter, maintain and audit data in the ERP system.
  • Assist and/or coordinate the development of test scenarios, scripts, and acceptance criteria for the testing of approved changes to the ERP system and/or implementation of a new or upgraded ERP system.
  • Develop training curriculum and conduct training sessions; create and implement policies and procedures, business rules, and user guides; respond to end user requests for assistance and provide instruction where needed.
  • Analyze and interpret technical ERP system and functional information, and translate/communicate it to end users in a manner that is easily understood.
  • Prepare a variety of periodic and special custom reports; create end user custom reports utilizing vendor’s report writer tools.
  • Recommend and assist in the implementation of goals and objectives for assigned functional area; establish schedules and methods for achieving assigned work objectives.
  • Monitor and evaluate operations and activities of assigned program or functional area responsibilities; recommend improvements and modifications.
  • Plan, prioritize, assign, and review the work of assigned staff; provide or coordinate staff training.
  • Build and maintain positive working relationships with co-workers, other County employees and managers, and the community utilizing accepted principles of effective customer service.
  • Represent the County to the public, outside agencies and organizations as well as County employees in a positive and productive manner; participate in outside community and professional groups and committees.
  • Perform related duties as assigned.

MINIMUM QUALIFICATIONS

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Any combination of experience and training that would provide the required knowledge and abilities is qualifying.  A typical way to obtain the required knowledge and abilities would be:

Experience: Three years increasingly responsible work experience which required expertise in one or more functional areas served by an ERP system (i.e., financial/accounting or human resources/payroll), including at least one year experience interpreting and analyzing information system requirements within the assigned functional area.

Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in Business Administration, Public Administration, Accounting, Finance, Human Resources, or a related field.

License or Certificate: May need to possess a valid driver’s license as required by the position.  Proof of adequate vehicle insurance and medical clearance may also be required.

NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department.

NOTE: Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency.

Length of Probation: The probationary period for this classification is twelve (12) months.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

  • ERP System modules and business processes in finance, accounting, budgeting, human resources, and/or payroll.
  • Software as a Service (SaaS) and cloud-based applications regarding overall capabilities from a customer’s perspective, including roles and responsibilities of the vendor versus the customer organization.
  • Automated notification processes and security tree requirements.
  • Major business processes supported by ERP systems.
  • Principles of application integration points between all ERP functions.
  • Generally Accepted Accounting Principles (GAAP)
  • Problem diagnosis and troubleshooting techniques.
  • Procedures and methods for testing business functions within ERP systems.
  • Data structures and relationships to other functions, design, access, extraction and security.
  • Data collection and classification procedures.
  • Systems analysis methods.
  • Principles and practices of training.
  • Principles and practices of motivation, team building and conflict resolution.
  • Customer service practices and strategies.
  • Pertinent local, State and Federal laws, ordinances and rules.
  • Modern office procedures, methods and computer equipment.
  • Computer software, including word processing, spreadsheet, and database applications.
  • English usage, spelling, punctuation, and grammar.
  • Principles and practices of general ledger, billing, procurement, accounts payable/receivable, cash receipts, bank management, budget management, core human resources, position control, leave management, compensation, benefits administration, time tracking, payroll, financial reporting and regulatory reporting.

Ability to:

  • Provide expert instruction to end-users in person or over the telephone.
  • Detect and direct application/system problems to technical support.
  • Understand the interrelationships between the ERP System and other County systems.
  • Create custom reports by compiling, organizing and interpreting data.
  • Define and document business requirements and procedures.
  • Follow oral and written instructions.
  • Read, understand, analyze, interpret and apply ERP system manuals, written materials and statistical data.
  • Work independently under limited supervision, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established deadlines.
  • Log and track new releases of software, associated functional upgrades and software patches.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
  • Analyze complex data, identify discrepancies, develop accurate and concise summaries and tables and draw logical and appropriate conclusions; present technical information and data in an effective manner.
  • Prepare technical written materials and apply statistical formulae.
  • Understand, interpret, and apply local, state, and Federal laws, regulations, and pertinent department policies and procedures, including Civil Service rules.
  • Work with various cultural and ethnic groups in a tactful and effective manner.
  • Communicate clearly and concisely, both orally and in writing.
  • Establish and maintain effective working relationships with those contacted in the course of work.
  • On a continuous basis, know and understand all aspects of the job; intermittently analyze work materials, technical information, and special projects; identify and interpret technical and numerical information; observe, explain and problem solve operational and technical policies and procedures.
  • On a continuous basis, sit at desk for long periods of time; intermittently twist to reach equipment surrounding desk; walk, stand, bend, squat, kneel, or twist while working at work station; perform simple grasping and fine manipulation; use telephone, and write or use a keyboard to communicate through written means or enter/retrieve data from computer; and lift light weight.

SELECTION PROCEDURE

Training & Experience Rating (100%)

Based upon responses to the supplemental questionnaire, the applicant’s education, training and experience will be evaluated using a pre-determined formula.  Scores from this evaluation will determine applicant ranking and placement on the eligible list.

CONDITION OF EMPLOYMENT

Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S.  For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph) and/or be bonded. Additionally, positions in law enforcement classifications, and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn.

SUBSTITUTE LISTS

The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification.  For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.

EMPLOYEES OF OTHER PUBLIC AGENCIES

Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here.

EQUAL OPPORTUNITY EMPLOYER

Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.

BENEFITS

The following information represents benefits currently available to permanent Placer County employees and may be subject to change.  It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.

Click here to view benefits for Management bargaining unit

Selection Plan

Recruitment Timeline (Dates are Tentative and Subject to Change)

  • Week of November 4, 2019 - Minimum Qualifications Screening
  • Week of November 4, 2019 - Not Qualified Notices Sent 
  • Week of November 11, 2019 -  Establish Eligible List

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet.
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.

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