Administrative Supervisor

Supplemental Questionnaire

This supplemental questionnaire is the examination for this recruitment. The supplemental questionnaire is the only item used to determine your examination score.

Please note: Resumes, letters and other attached materials will not be evaluated or taken into consideration as responses to this supplemental questionnaire. In addition, responses to this questionnaire will not be used to assist in determining if the applicant meets the minimum qualifications for this position. Applicants are required to demonstrate how they meet the minimum qualifications for this position on their application. 

By continuing in this examination process, you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge. 

PART I: ASSIGNMENT PREFERENCES

Please check the boxes that correspond with the Health and Human Services divisions you are interested in being assigned to:

PART II: TRAINING AND EXPERIENCE (SCORED)

Based on your responses to the questions of this supplemental questionnaire, your job-related experience and training will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. Indicating no or very limited experience in any specific area will not automatically disqualify you from consideration.

Instructions: For the following questions, select the response that best corresponds with your relevant training and/or experience. Provide a brief description of your related experience where indicated. 

Recommending goals and objectives in an office setting.

Assisting in the implementation of office goals and objectives.

Implementing office policies and procedures.

Establishing schedules and methods for office operations.

Planning, prioritizing, and assigning the work of staff involved in providing administrative support.

Providing direct supervision and reviewing the work of staff involved in providing administrative support. 

Evaluating operations and activities of assigned responsibilities. 

Participating in the selection of staff.

Providing and/or coordinating staff training.

Working with employees to improve performance when needed.

Implementing discipline procedures for assigned staff.

Answering questions and providing information to the public.

Investigating complaints and recommending corrective action as necessary to resolve complaints.

Building and maintaining positive working relationships with co-workers, other employees and the public using principles of good customer service.

PART III: ADDITIONAL EXPERIENCE (NON-SCORED)

The following questions will not be scored but will be available to the hiring department for informational purposes to review and may be used for interview selection purposes only. The answers provided will have no impact on an applicant’s final score or ranking.

Instructions: Please answer the questions as clearly, thoroughly, and concisely as possible. If you do not have experience, please enter “No experience.”

Do you have prior administrative and/or supervisory work experience in a public sector/government setting? If yes, briefly explain. In your response, include the employer, length of employment, classification title/s, and typical duties performed.

Describe a time when you assisted with implementing or implemented a new office policy. In your response, include the following information:

• The policy or procedure that you implemented;
• The factors that you considered including any challenges that occurred;
• The steps you took to ensure compliance; and
• The final outcome of the change.

Describe your experience recommending disciplinary action based on policy violations and/or performance deficiencies.

Thank you for completing the examination portion of the application process. We encourage applicants to review their answers for accuracy prior to submitting.

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Be sure to select the "Submit" button once the application has been completed.  You will receive confirmation that the application has been submitted.  

A notice of your status will be sent to you.