Senior Client Services Counselor

Supplemental Questionnaire

(2024-14452-01)

This is the supplemental questionnaire for the classification of Senior Client Services Counselor. The supplemental questionnaire is the only item used to determine your examination score.

NOTE: Resumes, letters, and other materials will not be evaluated nor considered as responses to the items in this supplemental questionnaire. In addition, responses to this questionnaire will not be used for determining minimum qualifications for this position.

By continuing in this examination process, you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge. If selected for an interview, you may be required to display and respond to questions to validate your responses to this questionnaire.

PART I: MINIMUM QUALIFICATIONS SCREENING (NOT SCORED)

This section will not be scored or used for determining minimum qualifications but is provided to the applicant for informational purposes prior to completing the questionnaire. Applicants are required to demonstrate how they meet the minimum qualifications for this position on their application.

Do you have at least (2) two years of responsible client services case management experience performing duties similar to a Client Service Counselor II with Placer County?

Do you possess the equivalent to a bachelor’s degree from an accredited college or university with major course work in social work, psychology, sociology, economics or a related field OR a license issued by the State of California as a Psychiatric Technician?

If you checked yes, please indicate your degree type and major or provide your Psychiatric Technician license number and expiration date.

Applicants who reported a "no" response to the above question are encouraged to review the minimum qualifications section of the job posting for this position before proceeding.

PART II: SPECIALIZED SKILLS AND/OR EXPERIENCE (NOT SCORED AND NOT REQUIRED FOR ALL POSITIONS)

BILINGUAL

Are you fluent in any languages other than English?

If you selected yes above, please list the language(s) you are fluent in below. If you are not fluent in any other languages, please enter "N/A."

NATIVE AMERICAN

Are you interested in working with Native American families as part of a Native Service Team?

What special skills, education, or experience do you have working with Native American families? If none, please enter "N/A."

REGISTRATION/CERTIFICATION

Are you registered or certified as a drug and alcohol counselor?

PART III: EXPERIENCE AND TRAINING (SCORED)

Based on your responses to the questions in Part III of this supplemental questionnaire, your job-related experience and training will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. Please note that narrative responses provided in this section will not be scored but may be used by the hiring authority to determine which applicants they will invite to their hiring interviews.

For the following questions, select the response that best corresponds with your relevant training and/or experience.

Describe your experience training, assigning, reviewing, and evaluating the work of subordinate staff.

If you indicated experience, please describe below. If you do not have any experience, please enter "No experience."

Describe your experience providing counseling and case management to assigned clients while monitoring and assessing the client's status on an on-going basis.

If you indicated experience, please describe below. If you do not have any experience, please enter "No experience."

Describe your experience identifying and reporting potential crisis situations.

If you indicated experience, please describe below. If you do not have any experience, please enter "No experience."

Describe your experience providing limited crisis intervention or conflict resolution in situations requiring immediate attention.

If you indicated experience, please describe below. If you do not have any experience, please enter "No experience."

Describe your experience evaluating clients needs and providing referrals to community services, resources and programs.

If you indicated experience, please describe below. If you do not have any experience, please enter "No experience."

Describe your experience effectively interviewing and engaging with individuals who may be physically, mentally, and/or emotionally impaired or distressed.

If you indicated experience, please describe below. If you do not have any experience, please enter "No experience."

Describe your experience working closely with facilities, community agencies, medical professionals, and other providers to coordinate and ensure client safety and appropriate case management.

If you indicated experience, please describe below. If you do not have any experience, please enter "No experience."

Describe your experience prioritizing caseload demands relative to both urgency and importance.

If you indicated experience, please describe below. If you do not have any experience, please enter "No experience."

Describe your experience providing case management in the more difficult or complex situations that require a high degree of skill and independent judgment.

If you indicated experience, please describe below. If you do not have any experience, please enter "No experience."

Thank you for completing the examination portion of the application process. We encourage applicants to review their answers for accuracy prior to submitting.

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 Be sure to select the "Submit" button once the application has been completed. You will receive an email confirmation that the application has been submitted. A notice of your status will be sent to you after the posted final filing date.