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Placer County Human Resources Department
#2022-14450-01


Supplemental Questionnaire

Last Name First Name
 

 

Client Services Counselor - I

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Supplemental Questionnaire

2022-14450-01

This supplemental questionnaire is the examination for this recruitment. The supplemental questionnaire is the only item used to determine your examination score.

Please note: Resumes, letters and other attached materials will not be evaluated or taken into consideration as responses to this supplemental questionnaire. In addition, responses to this questionnaire will not be used for determining minimum qualifications for this position.

By continuing in this examination process, you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge.


 

I have read and understood the above information.


 

SECTION I: MINIMUM QUALIFICATIONS (NOT SCORED)


1.

Do you possess the equivalent to a bachelor’s degree from an accredited college or university with major course work in sociology, psychology, counseling, behavioral sciences or a related field OR a license issued by the State of California as a Psychiatric Technician? If no, you are encouraged to review the minimum qualifications for this classification.

Yes No
2.

Do you possess two years of experience performing client services and support functions in a public health/social services environment?

Yes No

 

SECTION II: DEPARTMENT/ASSIGNMENT PREFERENCE (NOT SCORED)


1.

Please check the boxes that correspond with the population(s) you are interested in being assigned to:

Children / Adolescent
Transition Age Youth
Adult
Older Adult

2.

Please mark "Yes" or "No" to specify the program(s) in Health and Human Services division(s) you are interested in being assigned to:


 

Adult System of Care:

Adult Protective Services (APS) - A 24-hour program mandated by the State that investigates allegations of harm to seniors and dependent adults who are reported to be endangered by physical, sexual, and financial abuse, isolation, neglect or self-neglect.

In-Home Support Services (IHSS) - A program that allows limited-income elderly, blind, or disabled people to hire someone to help with household tasks, transportation, protective supervision, and certain paramedical services ordered by a physician. Recipients remain safely in their home rather than relocating to a care facility or institution.

Mental Health Services - ASOC partners with other agencies to provide a variety of needs-based services including: assessments, mental health clinical and support services, mental health crisis response, housing assistance, peer support, and psychiatric medication services. Supervisory specialty areas include crisis services, housing, and consumer development.

Please indicate your interest in being assigned to any program within Adult System of Care (ASOC) by checking "Yes" or "No" below.

Yes No
 

Children's System of Care:

Child Welfare Services- Investigations and services to children who are at risk or have suffered from abuse or neglect, and their families. This includes intake, ongoing services, approval of caretakers for youth, and support/coaching for families in crisis.

Please indicate your interest in being assigned to Child Welfare Services by checking "Yes" or "No" below.

Yes No
 

Mental Health Services- Programs to provide intensive in-home support services to families in Placer County where children are at risk of out-of-home placement or have been put in placement and cannot return home successfully without extra support. Family Support Counselors ensure that families receive needed and required services.

Please indicate your interest in being assigned to Mental Health Services by checking "Yes" or "No" below.

Yes No
 

Human Services:

Employment Services (ES) - In partnership with CalWORKS, ES provides wrap-around support to participating families to gain valuable job and life skills in order to increase self-sufficiency. ES provides case management along with workshops that focus on resume building, mock-interviews, and assistance with finding, obtaining, and keeping employment and education opportunities.

Please indicate your interest in being assigned to Human Services by checking "Yes" or "No" below.

Yes No

 

SECTION III: BILINGUAL SKILLS (NOT SCORED)

Please note that indicating "No" to any questions in this section does not exclude you from participation in this recruitment. Note: Applicants indicating "Yes" to being bilingual may be required to demonstrate their proficiency via participating in a Placer County administered Language Skills Examination as part of the selection process. Upon successful completion of a foreign language proficiency exam, an additional 5% bilingual pay will be paid to employees who use a second language on a regular basis in the normal course of business.


 

Are you English/Spanish bilingual?

Yes No
 

Are you English/Russian bilingual?

Yes No

 

SECTION IV: TRAINING AND EXPERIENCE (SCORED)

Based on your responses to the questions of this supplemental questionnaire, your job-related experience and training will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.

Please note that indicating you have no training and/or experience in a specific area will not automatically disqualify you from participating in this recruitment.

Instructions: For each item, please select the option that best corresponds with your relevant training and/or experience.


1.

Indicate your level of knowledge effectively interviewing individuals who may be physically, mentally and/or emotionally impaired or distressed.

I have no knowledge or a very limited amount of knowledge in this area.
I have been trained and/or taken course work in this area.
I have applied this knowledge to perform tasks under close supervision.
I have applied this knowledge to perform tasks independently.
I have applied this knowledge in a lead/supervisory capacity.
2.

Indicate your level of knowledge establishing trust, rapport, and displaying empathy with customers and/or clients.

I have no knowledge or a very limited amount of knowledge in this area.
I have been trained and/or taken course work in this area.
I have applied this knowledge to perform tasks under close supervision.
I have applied this knowledge to perform tasks independently.
I have applied this knowledge in a lead/supervisory capacity.
3.

Indicate your level of knowledge of crisis intervention and conflict resolution techniques, including management of assaultive behavior.

I have no knowledge or a very limited amount of knowledge in this area.
I have been trained and/or taken course work in this area.
I have applied this knowledge to perform tasks under close supervision.
I have applied this knowledge to perform tasks independently.
I have applied this knowledge in a lead/supervisory capacity.
4.

Indicate your level of knowledge preparing thorough documentation and maintaining accurate and systematic records.

I have no knowledge or a very limited amount of knowledge in this area.
I have been trained and/or taken course work in this area.
I have applied this knowledge to perform tasks under close supervision.
I have applied this knowledge to perform tasks independently.
I have applied this knowledge in a lead / supervisory capacity.
5.

Indicate your level of knowledge assessing the financial, physical, mental, and emotional well-being of applicants or clients.

I have no knowledge or a very limited amount of knowledge in this area.
I have been trained and/or taken course work in this area.
I have applied this knowledge to perform tasks under close supervision.
I have applied this knowledge to perform tasks independently.
I have applied this knowledge in a lead / supervisory capacity.
6.

Indicate your level of knowledge monitoring and documenting treatment plans, referring clients to community services and resources, including conducting home/work site visits.

I have no knowledge or a very limited amount of knowledge in this area.
I have been trained and/or taken course work in this area.
I have applied this knowledge to perform tasks under close supervision.
I have applied this knowledge to perform tasks independently.
I have applied this knowledge in a lead/supervisory capacity.
7.

Indicate your level of knowledge observing and interacting with client’s families, employers, and other involved participants in a defined professional manner and recording observations and interactions.

I have no knowledge or a very limited amount of knowledge in this area.
I have been trained and/or taken course work in this area.
I have applied this knowledge to perform tasks under close supervision.
I have applied this knowledge to perform tasks independently.
I have applied this knowledge in a lead/supervisory capacity.
8.

Indicate your level of knowledge evaluating clients' needs relative to appropriate program referrals.

I have no knowledge or a very limited amount of knowledge in this area.
I have been trained and/or taken course work in this area.
I have applied this knowledge to perform tasks under close supervision.
I have applied this knowledge to perform tasks independently.
I have applied this knowledge in a lead/supervisory capacity.
9.

Indicate your level of knowledge providing limited crisis intervention or conflict resolution in emergency/stressful situations requiring immediate attention.

I have no knowledge or a very limited amount of knowledge in this area.
I have been trained and/or taken course work in this area.
I have applied this knowledge to perform tasks under close supervision.
I have applied this knowledge to perform tasks independently.
I have applied this knowledge in a lead/supervisory capacity.

 

SECTION V: ADDITIONAL TRAINING AND/OR EXPERIENCE (NOT SCORED)

Your responses to this section will not be scored, but may be used by the hiring division for the purposes of screening and identifying which applicants to invite to the hiring interview.


1.

Describe a time when you had a to deal with an emergency situation. How did you handle the pressure and what was the outcome of the situation? If you do not have this experience, please type "none."

2.

Describe a time you worked on a team. What did you do to ensure the success of the entire team? If you do not have this experience, please type "none."


 

Thank you for completing the examination portion of the application process. We encourage applicants to review their answers for accuracy prior to submitting.

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