offical seal
Placer County Human Resources Department
#2022-12710-01


Supplemental Questionnaire

Last Name First Name
 

 

CHILD SUPPORT SUPERVISOR 

SUPPLEMENTAL QUESTIONNAIRE 

 

This supplemental questionnaire is the examination for this recruitment. The supplemental questionnaire is the only item used to determine your examination score. Applicants must complete all parts of the supplemental questionnaire to be considered for the current recruitment. 

Please note: Resumes, letters, and other attached materials will not be evaluated or taken into consideration as responses to this supplemental questionnaire.

By continuing in this examination process, you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge.


 

I have read and understood the above information.


 

SECTION I: SCORED QUESTIONS

For the following questions, select the one response that best corresponds with your level of experience. Indicating no or very limited experience in any specific area will not automatically disqualify you from consideration.


1.

Providing lead/technical or first-line supervision.

No Experience
Up to 1 year of experience
Over 1 year and up to 2 years of experience
Over 2 years and up to 4 years of experience
4 or more years of experience
 

If you indicated experience, please describe it below. In your answer, include the classification and number of individuals supervised, and your experience in the following:

  • Selecting staff
  • Evaluating staff
  • Planning, assigning, and reviewing work
  • Recommending disciplinary action
2.

Monitoring and reviewing complex child support situations including interviewing customers, coordinating with other governmental and/or business community members, and making recommendations of corrective action.

No Experience
Up to 1 year of experience
Over 1 year and up to 2 years of experience
Over 2 years and up to 4 years of experience
4 or more years of experience
 

If you indicated experience, please describe below:

3.

Interpreting and applying child support rules and regulations.

No Experience
Up to 1 year of experience
Over 1 year and up to 2 years of experience
Over 2 years and up to 4 years of experience
4 or more years of experience
 

If you indicated experience, please describe below. In your answer, include an example of a time when you interpreted and applied rules and regulations, and the audience for whom you interpreted them.

4.

Planning, prioritizing, overseeing, and reviewing the work of staff involved in child support activities such as locating parents, establishing, determining, and enforcing child support obligations, and collecting disbursements and support payments.

No Experience
Up to 1 year of experience
Over 1 year and up to 2 years of experience
Over 2 years and up to 4 years of experience
4 or more years of experience
 

If you indicated experience, please describe it below. In your answer, include a specific example of a time you planned, prioritized, oversaw, and reviewed the work of lower-level staff.

5.

Identifying training needs and developing training materials for support staff, including monitoring the effectiveness of such training.

No Experience
Up to 1 year of experience
Over 1 year and up to 2 years of experience
Over 2 years and up to 4 years of experience
4 or more years of experience
 

If you indicated experience, please describe it below. In your answer, include the details of the training that need to be identified, the training material developed, and how you monitored the effectiveness of the training.

6.

Overseeing the preparation of legal documents and examining reports for accuracy, relevancy, and consistency with laws and regulations.

No Experience
Up to 1 year of experience
Over 1 year and up to 2 years of experience
Over 2 years and up to 4 years of experience
4 or more years of experience
 

If you indicated experience, please describe it below. In your answer, please include the specific legal documents you have overseen the preparation of and how they were examined for accuracy.

7.

Experience with customer service including answering questions and providing information to the public.

No Experience
Up to 1 year of experience
Over 1 year and up to 2 years of experience
Over 2 years and up to 4 years of experience
4 or more years of experience
 

If you indicated experience, please describe it below. In your answer, include a specific example of a time you provided customer service requiring you to answer questions and provide information to a customer.

8.

Participation in special projects and/or assignments to improve processes, procedures, and workflow.

No Experience
Up to 1 year of experience
Over 1 year and up to 2 years of experience
Over 2 years and up to 4 years of experience
4 or more years of experience
 

If you indicated experience, please describe below. In your answer, include a specific example of a time you participated in a special project and/or assignment to improve processes, procedures, and workflow.


 

SECTION II: NON-SCORED QUESTION

The following question is mandatory. Narrative responses provided by applicants will not be scored but will be available to the hiring authority and may be utilized for interview and selection determination.

Please answer the following question as clearly, thoroughly, and concisely as possible.


9.

What is one thing you would change about the Child Support Program and why?


 

 Thank you for completing the supplemental questionnaire portion of the application process. We encourage applicants to review their answers for accuracy prior to submitting.

Please Save & Continue to move forward to the next tab. 

Be sure to select the "Submit" button once the application has been completed.  You will receive confirmation that the application has been submitted.  

A notice of your status will be sent to you after the posted final filing date.