This is the supplemental questionnaire for the classification of Administrative Clerk - Journey. Part I will not be scored or used for determining department preference and language ability but is provided for the applicant to review prior to completing the questionnaire and may also be used when determining assignment. Part II will be scored based on your checked responses. Part III will not be scored but will be available to hiring authorities for interview and selection determination.
By continuing in this examination process, you are certifying that all information provided in the supplemental questionnaire is true to the best of your knowledge. If selected for an interview, you may be required to display and respond to questions to validate your responses to this exam.
NOTE: Resumes, letters, and other materials will not be evaluated nor considered as responses to the items in this supplemental questionnaire. In addition, responses to this questionnaire will not be used for determining minimum qualifications for this position.
I have read and understand the above information.
Part I: Department Preference and Language Ability (Not Scored)
This section will be used as sorting criteria when certifying lists to requesting departments. Please mark YES or NO to specify the departments for which you would like to be considered for interviews.
Placer County often has a need to fill positions requiring the use of a second language. Language Skills Examinations are scheduled as needed.
10.
Are you English/Spanish bilingual? (Placer County may administer a Spanish Language Skills Examination as part of the selection process.)
Yes
No
11.
Are you English/Russian bilingual? (Placer County may administer a Russian Language Skills Examination as part of the selection process.)
Yes
No
12.
Are you certified in American Sign Language?
Yes
No
Part II: Relevant Knowledge and Experience (Scored)
This section of the supplemental questionnaire is the Civil Service examination for this position. This supplemental questionnaire will be scored based on your checked responses below. Narratives provided by applicants describing training and/or experience will not be scored, but will be available to the hiring authority and may be utilized for interview and selection determination. Scores received from this section will determine applicant ranking and placement on the eligible list.
For the items in this section, please indicate your level of training and experience and then provide a brief description of your related experience in the space provided.
1.
Describe your experience answering the telephone, waiting on the general public, and providing information on program policies and procedures.
I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task under close supervision.
I have performed this task under normal supervision.
I have extensive experience performing this task independently.
I have extensive experience performing this task independently, and I have supervised and/or trained others in the performance of this task.
1a.
If you indicated experience, please describe below.
2.
Describe your experience operating standard office equipment including computers, keyboards, copy machines and software applications.
I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task under close supervision.
I have performed this task under normal supervision.
I have extensive experience performing this task independently.
I have extensive experience performing this task independently, and I have supervised and/or trained others in the performance of this task.
2a.
If you indicated experience, please describe below.
3.
Describe your experience performing a wide variety of clerical work including filing, billing, and checking and recording information on records.
I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task under close supervision.
I have performed this task under normal supervision.
I have extensive experience performing this task independently.
I have extensive experience performing this task independently, and I have supervised and/or trained others in the performance of this task.
3a.
If you indicated experience, please describe below.
4.
Describe your experience receiving, sorting and distributing incoming and outgoing mail.
I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task under close supervision.
I have performed this task under normal supervision.
I have extensive experience performing this task independently.
I have extensive experience performing this task independently, and I have supervised and/or trained others in the performance of this task.
4a.
If you indicated experience, please describe below.
5.
Describe your experience providing customer service to internal and external customers.
I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task under close supervision.
I have performed this task under normal supervision.
I have extensive experience performing this task independently.
I have extensive experience performing this task independently, and I have supervised and/or trained others in the performance of this task.
5a.
If you indicated experience, please describe below.
6.
Describe your experience issuing, receiving, typing and processing various applications, permits and other forms.
I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task under close supervision.
I have performed this task under normal supervision.
I have extensive experience performing this task independently.
I have extensive experience performing this task independently, and I have supervised and/or trained others in the performance of this task.
6a.
If you indicated experience, please describe below.
7.
Describe you experience maintaining alphabetical, index, and cross-reference files.
I have no or very limited experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task under close supervision.
I have performed this task under normal supervision.
I have extensive experience performing this task independently.
I have extensive experience performing this task independently, and I have supervised and/or trained others in the performance of this task.
7a.
If you indicated experience, please describe below.
Part III: Additional Relevant Training and Experience (Not Scored)
Please answer the questions as clearly, thoroughly, and concisely as possible. If you do not have experience in any of the following questions, please enter "No experience."
1.
Describe a time when you had multiple deadlines, while dealing with constant interruptions. How did you manage to complete the tasks on time?
2.
Describe a time when you had to deal with a stressful situation. What did you do to remain calm and keep performing?
3.
Please indicate, by marking below, which computer software programs you are proficient. Check all that apply.
Microsoft Word
Microsoft Excel
Microsoft Access
Microsoft Publisher
Microsoft Outlook
Microsoft Visio
Video conference software (i.e. Teams, Zoom)
None of the above
3a.
If you indicated experience, please describe below.
Thank you for completing the supplemental questionnaire portion of the application process.
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Be sure to select the "Submit" button once the application has been completed. You will receive confirmation that the application has been submitted.
A notice of your status will be sent to you after the posted final filing date.
