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Placer County Human Resources Department
#2018-15717-01


Supplemental Questionnaire

Last Name First Name
 

 

 

Information Technology Analyst – Senior

Supplemental Questionnaire 

This supplemental questionnaire is the examination for the Information Technology Analyst - Senior. Based on your checked responses, your job-related training and experience will be evaluated using a pre-determined formula. Scores received from this evaluation will determine applicant ranking and placement on the eligible list. Narratives provided by applicants will not be scored, but will be available to the hiring authority and may be utilized for interview and selection determination.

By continuing in this examination process, you are certifying that all information provided is the supplemental questionnaire is true to the best of your knowledge.

If selected for interview, you may be required to display and respond to questions to validate your responses to this exam.


 

I have read and understand the above instructions.


 

Section I – Examination Questions (Scored) 

This section of the supplemental questionnaire is the Civil Service examination for this position. This supplemental questionnaire will be scored based on your checked responses below. Narratives provided by applicants describing training and/or experience will not be scored, but will be available to the hiring authority and may be utilized for interview and selection determination. Scores received from this section will determine applicant ranking and placement on the eligible list.

For the items in this section, please indicate your level of training and experience and then provide a brief description of your related experience in the space provided.

Resumes, letters, and other materials will not be evaluated nor considered as responses to the items in this supplemental questionnaire. In addition, responses to this questionnaire will not be used for determining minimum qualifications for this position.


1.

Acting as the project manager over moderate to large projects.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
2.

Training, leading, and/or providing technical guidance to professional or technical staff.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
3.

Monitoring and evaluating staff performance; coaching and counseling employees.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
4.

Providing technical input into the development of specifications for "requests for proposals".

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
5.

Documenting business requirements, identifying software options, and implementing software solutions.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
6.

Developing project testing and quality assurance processes.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
7.

Identifying technical solutions to automate, improve or resolve a technical problem.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
8.

Building and leading a team through all phases of complex information technology projects.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
9.

Determining integration requirements to ensure inter-operability across multiple platforms and technologies.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
10.

Creating, presenting and explaining complex diagrams to illustrate technology solutions.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
11.

Analyzing, identifying and implementing complex network-related systems, equipment and software.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
12.

Establishing and enforcing standards to ensure that all data, hardware, and software are protected with proper integrity, security, and performance.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
13.

Providing guidance to others in the diagnosis and resolution of complex information technology problems.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
14.

Resolving escalated customer service information technology issues.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
15.

Monitoring vendor performance on an IT project to ensure compliance with specifications.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
16.

Reviewing final outcomes of an IT project with a client and obtaining their sign-off that all work has been conducted in accordance with client requirements.

I have no or very limited experience performing this task.
I have some training in this area, but no or very little experience performing this task.
I have some experience performing this task, but would need additional training.
I have performed this task independently under normal supervision.
I have extensive experience performing this task.
I have extensive experience performing this task and have trained and/or supervised others in the performance of this task.
17.

Are you proficient with any of the following desktop technologies? Check all that apply.

Windows 10 administration
Laptop and desktop PC hardware support
Smartphone deployment and support
AD user administration
Application user administration and security
 

If you indicated any experience, please briefly describe.

18.

Are you proficient with any of the following server and infrastructure technologies? Check all that apply.

VMWare and related virtual environment management
Windows Server administration
MDM (Mobile Device Management)
Office365 Management
Cloud Solutions
Delegated authority Active Directory architecting
End point management with SCCM
Server to endpoint security including data at rest and in transit
Data protection including backups
 

If you indicated any experience, please briefly describe.


 

Section II – Narrative Questions (Non-Scored)

Narratives provided by applicants describing training and/or experience in this section will not be scored, but will be available to the hiring authority and may be utilized for interview and selection determination. 


1.

Describe your experience with project management with regards to budgets, work assignments, scheduling, resource allocation, and vendor management.

2.

Describe your experience as a lead or supervisor, assigning tasks and/or leading work and your overall approach to team leadership. In addition, include what tools you have used to track work.


 

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