|Salary||$33.73 - $41.00/hour; $70,157.15 - $85,276.05/year|
|Department||Health and Human Services|
|Date Opened||8/3/2018 11:30:00 AM|
|Filing Deadline||8/16/2018 5:00:00 PM|
Permanent/Full Time (40 hrs/week)
South Placer (Granite Bay, Loomis, Lincoln, Rocklin, Roseville)
|Additional Forms Required||
Veterans DD214 (if applicable)|
|HR Analyst||Kelly Tourville|
The Department of Health and Human Services, Human Services Division is seeking to fill a vacancy for the classification of Software Application Support Specialist - Senior. The Software Application Support Specialist - Senior is responsible for the technical and functional supervision of four Software Application Support Specialists supporting department-specific software applications. In the Human Services Division, the main software applications are CalWIN, CalHEERs, ACCESS CalWIN, My Benefits CalWIN, MEDS and the EBT system. The Senior position also works closely with Human Services executive leadership to prepare and deliver responses to the CalWIN consortium on behalf of Placer County and represents Placer County by attending a variety of consortium level meetings.
To oversee and provide the most difficult or complex technical and functional support to users of application software within an assigned department; to act in a lead capacity by assigning, reviewing and coordinating the work of assigned Software Application Support Specialists; and to serve as first point of contact with respect to questions regarding applicable policies, procedures laws and regulations.
This is the advanced journey level class in the Software Application Support Specialist series. Positions at this level are distinguished from the journey level class within the series by the level of responsibility assumed and the oversight of subordinate Software Application Support Specialist staff. Employees at this level are required to be fully trained in all procedures related to the assigned application system.
Receives general supervision from an assigned supervisor.
Exercises technical and functional supervision over technical and clerical staff.
Duties may include, but are not limited to, the following:
It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.
Experience: Two years of increasingly responsible technical or operational experience performing duties similar to a Software Application Support Specialist.
Training: Equivalent to an Associate’s degree from an accredited college or university with major course work in computer science, business, office technology or a field related to the assigned department system or application.
Applicants receiving their degree outside the United States must submit proof of accreditation by a recognized evaluation agency.
NOTE: Relevant, equivalent experience (performing the same or similar job requiring similar knowledge, skills, and abilities) may be substituted for the required education as determined by the Human Resources Department.
License or Certificate:
Possession of, or ability to obtain, a valid California driver’s license may be required. Proof of adequate vehicle insurance and medical clearance may also be required.
Training & Experience Rating (100%)
Based upon responses to the supplemental questionnaire, the applicant’s education, training and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list.
Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination, which may include a drug screening and possibly a psychological evaluation, sign a constitutional oath and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation and/or be bonded.
The eligible list(s) resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied.
Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here.
Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race, color, ancestry, religion, national origin, physical disability (Including HIV and AIDS), mental disability, medical condition (cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including pregnancy, childbirth and related medical conditions), or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation.
The following information represents benefits currently available to permanent Placer County employees and may be subject to change. It is advisable that applicants inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department.
This Timeline is Tentative and Subject to Change:
08/17/2018 - Minimum Qualifications Screening
08/20/2018 - "Not Qualified" Notices Emailed
08/27/2018 - Training and Experience Rating Panel
Week of 09/03/2018 - Eligible List Established