To plan, organize, direct and review the activities and operations of the Department of Health and Human Services including public health, environmental health, child welfare and behavioral health services, Medi-Cal, Cal-Fresh, employment services, adult mental health and substance abuse services, adult protective services, clinical care services, animal services and related administrative services; initiates, directs and provides leadership in the delivery of integrated services toward improving public health; to coordinate assigned activities with other departments and outside agencies; and to provide highly responsible and complex administrative support to the County Executive Officer.
The director level recognizes classes with full responsibility for the administration of a County department. This position serves at the pleasure of the Appointing Authority having no specified term and no property right to continuous employment and can be released without cause.
SUPERVISION RECEIVED AND EXERCISED
Receives policy direction from the County Executive Officer.
Exercises direct supervision over assigned management, professional, technical and clerical personnel.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Plan, organize, coordinate and direct programs, activities, and operations of the department; formulate policies and procedures; provide support and direction for policy development at the departmental and division levels; establish and maintain objectives and action plans for accomplishment of stated and mandated goals, balancing both mandated services and community needs.
Coordinate department activities with those of other departments and outside agencies and organizations; provide staff assistance to the County Executive Officer and Board of Supervisors; prepare and present staff reports and other necessary correspondence; ensure that County policies are followed and request/recommend that the Department of Health and Human Services has adequate resources to maintain both mandated and expected levels of service.
Direct, oversee and participate in the development of the department's work plan; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
Confer with Public Health Officer on all aspects of department operations that impact the health and wellbeing of Placer residents, including, but not limited to, medical and clinical issues involving public health, environmental health, animal services and clinical care services.
Supervise and participate in the development and administration of the various Health and Human Services department budgets; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement mid-year adjustments.
Direct all operations of the Health and Human Services department in a manner that maximizes revenue, minimizes costs and eliminates duplication of services.
Select, train, motivate and evaluate personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures; maintain the discipline and high standards necessary for the efficient and professional operation of the department.
Represent the department to outside groups and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary.
Research and prepare technical and administrative reports and studies; prepare written correspondence as necessary.
Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
Perform related duties as assigned.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
At least seven (7) years of senior level management experience relating to planning, organizing and directing the operations of a large, complex department or agency with a wide variety of programs, services, and funding sources similar to the Department of Health and Human Services in Placer County. Experience in a local government agency providing health and human services in an integrated environment is preferred.
Equivalent to a Bachelor's degree from an accredited college or university with major course work in business, public administration, public health, health science, sociology, psychology, counseling, behavior sciences or a related field. Possession of an advanced degree in the fields listed above is preferred.
License or Certificate
Must possess a valid driver's license. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Operations, services, and activities of a comprehensive and integrated health and human services program.
Advanced principles and practices of program development and administration.
Legislative process and current developments related to health and social programs.
Social and economic problems affecting health and human services programs.
Business and financial management and management information services as related to delivery of services and administration.
Principles and practices of leadership, motivation, team building and conflict resolution.
Public information principles and practices.
Pertinent local, state and federal laws, rules and regulations.
Organizational and management practices as applied to the analysis and evaluation of programs, policies and operational needs.
Inter-governmental relationships and regulations affecting health and human service program delivery.
Principles and practices of organization, administration and personnel management.
Principles and practices of budget preparation and administration.
Principles of supervision, training and performance evaluation.
Manage and direct a comprehensive and integrated health and human services program.
Develop and implement department policies and procedures.
Successfully develop, control and administer departmental budget and expenditures.
Analyze and assess programs, policies, and operational needs and make appropriate adjustments.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Identify and respond to sensitive community and organizational issues, concerns and needs.
Coordinate and integrate program components in a cohesive and effective service delivery system.
Interpret and apply County policies, procedures, rules and regulations.
Communicate clearly and concisely, both orally and in writing.
Supervise, train and evaluate assigned personnel.
Work with various cultural and ethnic groups in a tactful and effective manner.
Establish and maintain effective working relationships with those contacted in the course of work.