(Unclassified)
To assist the Director of Child Support Services in managing and directing the overall operations of the Department of Child Support Services; to act for the Director of Child Support Services in the absence of the Director; and to supervise the work of assigned subordinate staff.
The Assistant Director level recognizes positions that serve as a full line assistant to the department director, in addition, the assistant director performs administrative and management tasks for the director as assigned.
Receives administrative direction from the Director of Child Support Services.
Exercises direct supervision over management, supervisory, professional, technical and clerical personnel.
Duties may include, but are not limited to, the following:
Assist the Director of Child Support Services in managing and directing the Department of Child Support Services.
Assist in developing the Departments goals and objectives; assist in the development and implementation of policies and procedures.
Plan, organize and direct activities and operations of the Department; confer with the Director regarding policies and major operating procedures; review, evaluate and recommend change; work with and assist subordinates with problems and recommend course of action.
Develop and implement work plans, performance measures, assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
Prepare the Department’s budget; assist in budget recommendation and implementation; assist and participate in the forecast of funds needed for staffing, equipment, materials and supplies; administer the approved budget.
Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline procedures as requested; maintain discipline and high standards necessary for the efficient and professional operation of the Department.
Consult and cooperate with the State Department of Child Support Services, County Department managers, advocacy groups on all aspects of child support services, community outreach; discuss problems, develop alternatives and strategies for dealing with those problems; assist in implementation of solutions, as necessary.
Conduct and/or attend various public meetings to represent the interest of the Department.
Advise members of the public and of local law enforcement agencies of legal procedures pertaining to child support services.
Build and maintain positive working relationships with the State Department of Child Support Services, co-workers, other County employees and the public using principles of good customer service.
Represent the Department to outside agencies and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary.
Research and prepare technical and administrative reports; prepare written correspondence.
Perform a variety of special assignments.
In the absence of the Director of Child Support Services, assume responsibility of the Department as needed.
Perform related duties as assigned.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Five years of senior level managerial, administrative or supervisory experience relating to planning, organizing and directing the functions of a child support agency.
Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in business or public administration or other related fields.
Required License or Certificate:
May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.