To plan, organize, direct and manage the activities of the Information Technology Division within the Administrative Services Department; to coordinate assigned activities with other divisions and departments; and to provide highly complex staff assistance to the Director of Administrative Services.
The Deputy Director level recognizes positions that assumes full functional responsibility for a major division that provides diverse, but related, programs.
SUPERVISION RECEIVED AND EXERCISED
Receives administrative direction from the Director of Administrative Services.
Exercises direct supervision over management, supervisory, professional, technical, and clerical personnel.
EXAMPLES OF ESSENTIAL DUTIES
Duties may include, but are not limited to, the following:
Develop and implement Divisional goals, objectives, policies and procedures.
Plan, organize and direct the activities of the Information Technology Divisions that include the County's computerized information systems and telecommunications activities.
Coordinate communications and working relationships with County customer departments, outside service providers and other agencies.
Develop and implement Information Technology Division work plan; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures, including planning, implementation, support and troubleshooting.
Prepare the Information Technology Division budget; assist in budget implementation; participate in the forecast of funds needed for staffing, equipment, materials and supplies; administer the approved budget.
Recommend the appointment of personnel; provide or coordinate staff training; conduct performance evaluations; implement discipline necessary for the efficient and professional operation of the Division.
Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service.
Represent the Information Technology Division to outside agencies and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary.
Research and prepare technical and administrative reports; prepare written correspondence.
Consult with and advise other County Departments on matters relating to Information Technology Divisions.
Act as Director, as designated, in his/her absence.
Perform related duties as assigned.
Experience and Training
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Experience: Six years of increasingly responsible experience in the field of information technology, including two years of management responsibility.
Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in computer science, information systems, telecommunications management, business administration, public administration or a related field. A Master's degree is desirable.
License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required.
KNOWLEDGE, SKILLS, AND ABILITIES
Principles and practices of public administration as it relates to the management of computer systems operation and support, local and wide area data communications and a variety of telecommunications systems.
Principles and practices of leadership, motivation, team building and conflict resolution.
Pertinent local, State and Federal rules, regulations and laws.
Principles and practices of organizational analysis and management.
Budgeting procedures and techniques.
Principles and practices of supervision, training and personnel management.
Principles and practices of business correspondence and report writing.
Organize, direct and implement a wide variety of programs and services that are carried out by the Information Technology Division of Administrative Services.
On a continuous basis, analyze budget and technical reports; interpret and evaluate staff reports; know laws, regulations and codes; observe performance and evaluate staff; problem solve Division related issues; and explain and interpret policy.
On a continuous basis, sit at desk and in meetings for long periods of time. Intermittently twist to reach equipment surrounding desk; perform simple and power grasping, pushing, pulling and fine manipulation; and lift or carry weight of 50 pounds or less; use telephone and communicate through written means.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Gain cooperation through discussion and persuasion.
Interpret and explain Division policies and procedures.
Prepare and administer a budget.
Supervise, train and evaluate personnel.
Establish and maintain effective working relationships with those contacted in the course of work.
Read and comprehend technical reports to understand trends or areas for improvement.
Communicate clearly and concisely, both orally and in writing.