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Serve as executive team member; develop, initiate, and implement departmental policies, procedures, and systems; participating in the identification and allocation of fiscal, staffing, and material resources; and contributing to the problem-solving, decision-making, and planning activities of the Department.
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Initiate, direct, and coordinate the design and development of integrated service plans; initiating collaborative efforts among relevant federal, state, and local agencies; acting as a representative of the Department of Health & Human Services with other County departments and outside organizations.
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Plan, direct, and administer the implementation and on-going management of multiple and significant client service programs within designated areas of responsibility in the most cost effective and service oriented manner; facilitate and provide positive leadership to program, project, and multi-disciplinary team members.
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Direct, coordinate, and monitor the development of designated programs’ work plans, priorities, and evaluation criteria; assign work activities, projects, and teams; perform the most critical and sensitive professional representation, facilitation, and negotiation tasks; monitor and evaluate work in progress and at completion to ensure compliance with program/project criteria.
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Identify and develop programmatic goals, objectives, priorities, and activities to be accomplished consistent with the Department’s mission, goals, and objectives; develop strategies for the successful achievement of those goals, objectives and priorities; direct and coordinate the implementation of accepted strategies and plans.
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Identify and develop new and/or modified programs that would promote and enhance the mission, goals, and objectives of the Department and its client services; initiate, oversee, and participate in the necessary research and analysis to justify the appropriateness of implementing the proposed program/project.
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Provide professional and managerial resources to the Health and Human Services Director; other deputy directors, managers, staff, and clients in a responsible and supportive manner that will maximize the Department’s effectiveness, responsiveness, and in accordance to its mission and objectives.
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Represent the Department and act as liaison with a variety of pertinent federal, state, and local agencies/organizations to ensure communication with and input into all decision-making and data collection processes that impact the goals and mission of the Health and Human Services Department as well as designated programs.
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Direct, supervise, and participate in the development and administration assigned program budgets; coordinating and directing the forecasting of funds needed, researching and analyzing funding resources and availability, monitoring and reviewing budgets with program management and the Department’s Administrative Services Division on an ongoing basis.
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When assigned to the consolidated Administrative Services Division in the Health and Human Services Department, this position is responsible to direct, oversee, and participate in the development and administration of the Department's budget and ongoing accounting and reporting systems; act as a resource to program management and senior managers in the preparation of forecasts, projects, and resource needs; provide and maintain fiscal and other administrative and/or operational systems on a department-wide basis; identify and develop new and/or modified administrative and/or operational support systems that would promote and enhance the mission, goals, and objectives of the Department and its client services; initiate, oversee, and participate in the necessary research and analysis to justify the appropriateness of implementing proposed projects.
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Direct the investigation and resolution of complaints/concerns related to designated program areas and activities; identify and initiate solutions to major issues involving policy, client service delivery and organizational changes and directions.
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Organize, coordinate, provide leadership to, and participate in a variety of committees and task forces within the Department in response to identified needs, special assignments, enhanced communications, and the over-all and on-going commitment to team management and the facilitation of employee empowerment.
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Performs related duties as required.